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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300049
Report Date: 12/26/2024
Date Signed: 12/26/2024 10:55:41 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2024 and conducted by Evaluator Brian Morris
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20241204235826
FACILITY NAME:WILLIAMS FAMILY CHILD CAREFACILITY NUMBER:
336300049
ADMINISTRATOR:WILLIAMS, JOANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 442-3352
CITY:MORENO VALLEYSTATE: CAZIP CODE:
92553
CAPACITY:14CENSUS: 0DATE:
12/26/2024
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Licensee, Joan WilliamsTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Licensee transports infants in an unsafe manner.
INVESTIGATION FINDINGS:
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On December 26, 2024, at 10:45 AM, Licensing Program Analyst (LPA) Brian Morris arrived at the facility for the purpose of delivering findings on compliant investigation initiated on 12/04/24. During the course of the investigation, LPA conducted of review of child records, took census and interviewed all pertinent parties. LPA met with Licensee Joan Williams and discussed the above allegation.

During course of investigation, LPA Morris completed onsite observations and a tour of the facility on 12/09/2024. LPA also inspected the vehicle used to transport children. The licensee reported LPA, that the car seat is provided by C1’s mother admitted that she had place the infant child facing forward while transporting children. The licensee stated that she was not aware the car seat laws/requirement until the parent of the child advised her of the appropriate way to do so.

Based on LPAs observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Exit interview conducted. Appeal rights discussed and provided along with a copy of this report was provided to the Licensee on this date.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Brian Morris
LICENSING EVALUATOR SIGNATURE:

DATE: 12/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20241204235826
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: WILLIAMS FAMILY CHILD CARE
FACILITY NUMBER: 336300049
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/26/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/02/2025
Section Cited
CCR
102417(I)
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Operation of a Family Child Care Home. When transporting infants in any motor vehicle, the licensee shall secure the infants in a car seat, designed for infants, which is secured in the vehicle in accordance with manafacturer's instructions.

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Licensee agrees to submit a written statement that licensee will transport all children according to Title 22 Regulations and California CHP Laws.
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This requirement was not met as evidence by:
LPA confirmed that the licensee was transporting children in an unsafe manner.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Brian Morris
LICENSING EVALUATOR SIGNATURE:

DATE: 12/26/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/26/2024
LIC9099 (FAS) - (06/04)
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