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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300117
Report Date: 05/20/2025
Date Signed: 05/20/2025 12:52:47 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2025 and conducted by Evaluator Sumayya Habeebulla
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250516150941
FACILITY NAME:DURAZO FAMILY CHILD CAREFACILITY NUMBER:
336300117
ADMINISTRATOR:DURAZO,ANGELESFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 931-0582
CITY:PERRISSTATE: CAZIP CODE:
92570
CAPACITY:14CENSUS: 9DATE:
05/20/2025
UNANNOUNCEDTIME BEGAN:
11:16 AM
MET WITH:Angeles DurazoTIME COMPLETED:
01:10 PM
ALLEGATION(S):
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- Licensee is operating out of ratio
INVESTIGATION FINDINGS:
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On date and time listed, Licensing Program Analysts (LPAs) Sumayya Habeebulla and Cindy Hamilton made an unannounced visit to the facility for the purpose of conducting a complaint investigation, regarding the above allegation. LPAs conducted census and met with Licensee Ms. Angeles Durazo. Licensee's assistant was not present at the time of LPAs arrival.

The first allegation is Licensee is operating out of ratio. Upon arrival LPAs observed Licensee alone with 8 children in care who were under the age of five. Licensee’s assistant was not present at the time LPAs arrived. As per Licensee, the assistant left the facility at 10:45 AM to pick up a child from school and assistant returned to the facility at 11:25 AM accompanied by one child when LPAs were present.

See LIC 9099C for continuation.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 10-CC-20250516150941
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: DURAZO FAMILY CHILD CARE
FACILITY NUMBER: 336300117
VISIT DATE: 05/20/2025
NARRATIVE
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Based on LPAs observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, 102416.5(e) Staffing Ratio and capacity, are being cited on the attached LIC 9099D.

Upon receipt of a Type A violation, Licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. A copy of LIC 9224 Acknowledgement of receipt of Licensing Reports was given to Licensee Ms. Angeles Durazo.

An Exit Interview was conducted, A Notice of Site visit was given, and Licensee understands that it must remain posted for 30 days. Report was translated by Licensee's assistant.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 10-CC-20250516150941
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: DURAZO FAMILY CHILD CARE
FACILITY NUMBER: 336300117
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/20/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/21/2025
Section Cited
CCR
102416.5(e)
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(e) If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections ....
This requirement was not met as evidenced by:
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Licensee agrees to review Title 22 section with staffing ratio and capacity and submit a written statement of understanding/compliance to the Department by the POC due date.
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Based on observation and interview, LPAs observed at arrival, Licensee was alone with 7 preschoolers and one infant and no assistant which poses an immediate health, safety or personal rights risk to persons in care.
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Licensee was provided LIC 9224.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4