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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300117
Report Date: 06/16/2025
Date Signed: 06/16/2025 01:52:52 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2025 and conducted by Evaluator Sumayya Habeebulla
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250516150941
FACILITY NAME:DURAZO FAMILY CHILD CAREFACILITY NUMBER:
336300117
ADMINISTRATOR:DURAZO,ANGELESFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 931-0582
CITY:PERRISSTATE: CAZIP CODE:
92570
CAPACITY:14CENSUS: 5DATE:
06/16/2025
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Angeles DurazoTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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- Provider leaves children unsupervised in a vehicle.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Sumayya Habeebulla and Cindy Hamilton arrived at the facility for the purpose of conducting a subsequent complaint visit, which includes concluding the investigation and delivering the investigation findings regarding the compliant investigation initiated on 05/16/25. LPAs met with Licensee Angeles Durazo and discussed the above allegation.

On 05/20/25 LPA Habeebulla interviewed Licensee, and one staff.



See LIC 9099C for continuation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250516150941
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: DURAZO FAMILY CHILD CARE
FACILITY NUMBER: 336300117
VISIT DATE: 06/16/2025
NARRATIVE
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Along with the interviews, the investigation revealed that:

The allegation is Provider leaves children unsupervised in a vehicle. During the investigation, Staff #1 stated that the children in question were her own and confirmed that they are enrolled in the day-care. Staff #1 admitted to leaving her children buckled in the car while she returned inside the facility to collect their personal belongings. She explained that this occurs at the end of the day as part of her regular routine. According to Staff #1, she places the children in the car first as a precautionary measure, due to one of the children’s tendencies to run away when walking to the vehicle. The investigation further revealed that the Licensee’s assistant is responsible for picking up only one child from school and licensee does not provide transportation services for any other enrolled children. Interviews confirmed that all other school-age children are dropped off at the day-care by their parents following the end of the school day.

From the information received by interviews with Licensee and other pertaining individuals the above allegation cannot be verified. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Licensee Angeles Durazo, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2