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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300266
Report Date: 02/28/2024
Date Signed: 02/28/2024 12:25:14 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/26/2024 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240126111544
FACILITY NAME:VENABLE FAMILY CHILD CAREFACILITY NUMBER:
336300266
ADMINISTRATOR:ORZINE VENABLEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 794-8564
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:14CENSUS: 14DATE:
02/28/2024
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Orzine VenableTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Provider operating out of ratio.
INVESTIGATION FINDINGS:
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On February 28, 2024, at 11:45 AM, Licensing Program Analyst (LPA) Courtnee Peebles arrived unannounced to VENABLE, ORZINE FAMILY CHILD CARE (FCCH) and met with licensee, Orzine Venable to open an investigation based on the allegations above. On February 28, 2024 at 11:45 AM, LPA conducted a tour and census of the FCCH. During the investigation, LPA conducted confidential interviews with three staff (LIC), (S1), (S2) and one Parent (P1) and four children (C1), (C2), (C3),(C4).

On January 26, 2024, a complaint was received with allegations stating, Provider operating out of ratio. Upon arrival to the Venable childcare home on 01/31/2024 LPA toured the home and took a census. Licensee was currently out of town at the time and in place were S1 and S2 and sixteen children. LPA requested two children be sent home that day due to being out of compliance with Title 22 Regulations. P1 arrived immediately to pick up two children while LPA was present putting the FCCH back into ratio/capacity compliance.

Substantiated
Estimated Days of Completion: 32
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20240126111544
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: VENABLE FAMILY CHILD CARE
FACILITY NUMBER: 336300266
VISIT DATE: 02/28/2024
NARRATIVE
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Based on observation, the preponderance of evidence standard has been met and the allegations Provider operating out of ratio have been made substantiated. Licensee is being cited under Title 22 Regulation 102416.5(f) Staffing Ratio and Capacity (f) The total licensed capacity for a Large Family Child Care Home shall not exceed fourteen children. A copy of this report and appeal rights were given and explained to Licensee Orzine Venable.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20240126111544
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: VENABLE FAMILY CHILD CARE
FACILITY NUMBER: 336300266
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/28/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/28/2024
Section Cited
CCR
102416.5(f)
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Staffing Ratio and Capacity
(f) The total licensed capacity for a Large Family Child Care Home shall not exceed fourteen children.
This requirement was not as evidence by....
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Licensee removed two children while LPA was [resent on 01/31/2024. Licensee was made aware that the amount of children present t one time in the child care must not exceed 14.
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Based on observation licensee did not comply with section cited above, upon arrival of the child care LPA observed 16 children in care on 01/31/2024.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3