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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300330
Report Date: 03/11/2026
Date Signed: 03/11/2026 03:26:23 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/20/2026 and conducted by Evaluator William M Chancellor Jr.
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260220105759
FACILITY NAME:SUGMAD FAMILY CHILD CAREFACILITY NUMBER:
336300330
ADMINISTRATOR:SUGMAD,TIARAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 444-6317
CITY:TEMECULASTATE: CAZIP CODE:
92592
CAPACITY:14CENSUS: 2DATE:
03/11/2026
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Tiara SugmadTIME COMPLETED:
03:35 PM
ALLEGATION(S):
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1. Licensee uses inappropriate form of discipline.
INVESTIGATION FINDINGS:
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 On March 11, 2026, at 2:30 PM, Licensing Program Analyst (LPA) William Chancellor arrived unannounced at Sugmad Family Child Care (FCC) and met with Licensee Tiara Sugmad. The purpose of the visit was to deliver the investigative findings regarding the allegation referenced above. As part of the investigation, LPA conducted an initial visit on February 27, 2026, during which staff were interviewed, observations were made, and relevant documentation was obtained.

On February 20, 2026, the Department received a complaint alleging that the licensee used an inappropriate form of discipline. During interviews, two of three individuals stated they had not witnessed the licensee disciplining or punishing C1 while in care. A review of records showed that the licensee had been actively supporting C1’s social emotional regulation and providing resources to the family to address C1’s behaviors. No additional witnesses were able to corroborate the allegation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260220105759
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: SUGMAD FAMILY CHILD CARE
FACILITY NUMBER: 336300330
VISIT DATE: 03/11/2026
NARRATIVE
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 Based on conflicting statements and the absence of corroborating evidence, the allegation that the licensee used an inappropriate form of discipline is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted, and a copy of this report, appeal rights, and a Notice of Site Visit were provided to Licensee Tiara Sugmad. The Notice of Site Visit must remain posted in a prominent location visible to families and caregivers for 30 consecutive days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2