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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300390
Report Date: 12/05/2025
Date Signed: 12/05/2025 02:28:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/12/2025 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250912154004
FACILITY NAME:RCOE - LAS BRISAS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
336300390
ADMINISTRATOR:RAMIREZ, ITZCHELLFACILITY TYPE:
850
ADDRESS:24990 LAS BRISAS RDTELEPHONE:
(951) 600-5620
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:34CENSUS: 11DATE:
12/05/2025
UNANNOUNCEDTIME BEGAN:
12:18 PM
MET WITH:Cynthia Zuniga, Program Development SpecialistTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff pinched child
Staff handles child in a rough manner
INVESTIGATION FINDINGS:
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On December 5, 2025, at 12:18 P.M., Licensing Program Analyst (LPA) Courtnee Peebles met with RCOE – Las Brisas Child Development Center (CCC) Cynthia Zuniga, Program Development Specialist to deliver findings regarding the allegations under investigation. As part of the investigation, LPA Peebles conducted interviews with four staff members (D–S3), one child (C1), and one witness. A health and safety inspection of the CCC was also conducted on September 16, 2025, during which no safety concerns were noted, and pertinent documentation was obtained and reviewed.

On September 12, 2025, Community Care Licensing (CCL) received information alleging that staff pinched a child and handled children in a rough manner. Regarding the allegation of pinching, it was reported that S3 pinched a daycare child while attempting to return the child to the classroom after the child ran out. Confidential interviews provided conflicting accounts: some indicated that the staff member was never observed pinching any child, while others disclosed that S3 did not deny pinching C1 and appeared upset with the child on the day of the alleged incident. Interviews also noted that C1 had a
Unsubstantiated
Estimated Days of Completion: 83
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250912154004
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: RCOE - LAS BRISAS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 336300390
VISIT DATE: 12/05/2025
NARRATIVE
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small red mark above the armpit where the child stated they were pinched; however, there is no definitive evidence to prove S3 pinched the child.

Regarding the allegation that staff handled children in a rough manner, confidential interviews revealed that on the date of the alleged incident S3 was heard yelling in the classroom, although it was unclear whether S3 was yelling to gain children’s attention or if S3 was yelling out of frustration. Staff also reported receiving multiple trainings on redirection techniques and strategies to help children calm down.

Based on the information obtained, it was determined that although the allegations may have occurred or appear credible, there is not a preponderance of evidence to prove that the violations did or did not take place. Therefore, the allegations that staff pinched a child and staff handled a child in a rough manner are all deemed unsubstantiated.

An exit interview was conducted with Cynthia Zuniga, Program Development Specialist, during which the report was reviewed and a copy provided. Appeal rights were discussed and issued at the time of the exit interview.

A Notice of Site Visit was also issued and must remain posted for 30 consecutive days in a location visible to the public.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2