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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300393
Report Date: 08/24/2023
Date Signed: 08/24/2023 04:15:28 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2023 and conducted by Evaluator Anastasia Flores
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230510140905
FACILITY NAME:SUNNYMEADOWS ELEMENTARY PRESCHOOLFACILITY NUMBER:
336300393
ADMINISTRATOR:ADCOCK, JENNIFERFACILITY TYPE:
850
ADDRESS:23200 EUCALYPTUS AVETELEPHONE:
(951) 571-4716
CITY:MORENO VALLEYSTATE: CAZIP CODE:
92553
CAPACITY:30CENSUS: 11DATE:
08/24/2023
UNANNOUNCEDTIME BEGAN:
02:39 PM
MET WITH:Star Monville TIME COMPLETED:
04:34 PM
ALLEGATION(S):
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Facility staff are not providing adequate supervision to children in care
Facility staff are not properly assisting day care child with toileting needs
INVESTIGATION FINDINGS:
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On August 24, 2023, at 2:39 PM, Licensing Program Analyst (LPA), Anastasia Flores, met with Site Supervisor, Star Monville, to deliver the findings of the above stated allegations. On May 18, 2023, at 9:01 AM, LPA Flores, conducted a health and safety inspection of the facility, and no immediate concerns were noted. During the investigation LPA obtained copies of pertinent document. Interviews were conducted with six staff members and one child (C1).

On May 19, 2023, this agency received allegation that facility staff are not providing adequate supervision to children in care and facility staff are not properly assisting day care children with toileting needs. It was reported that staff #2 (S2) does not supervise the children in the classroom and observed S2 sitting at the des on more than one occasion. Confidential interviews disclosed that S2 has left the children working in centers to go to the desk for an estimated 20 minutes of the center time. Other confidential interviews revealed S2 is on the tablet numerous times throughout the day when supervision is necessary.
(continued on next page)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 08/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/24/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 10-CC-20230510140905
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: SUNNYMEADOWS ELEMENTARY PRESCHOOL
FACILITY NUMBER: 336300393
VISIT DATE: 08/24/2023
NARRATIVE
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Interview with S2 denied allegation that children are left unattended for longer than a couple of minutes by her at any one time. It was reported that S2 has left bathroom time, unattended on more than one occasion. Interview with S2 admitted leaving the bathroom unattended at least twice and is trying to remember her supervision is necessary. Confidential interviews disclosed children are left unattended during bathroom time by S2 on multiple occasions, and other staff having to stay close by to ensure the children are safely supervised.

Based on confidential interviews conducted during the investigation, the preponderance of evidence standard has been met and the allegations that Staff did not adequately supervise children while in care and staff are not properly assisting day care child with toileting needs has been substantiated. A copy of this report and appeal rights were given and explained to Site Supervisor Star Monville.

A notice of site visit was provided to and posted by Site Supervisor Star Monville and must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 08/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/24/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 10-CC-20230510140905
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: SUNNYMEADOWS ELEMENTARY PRESCHOOL
FACILITY NUMBER: 336300393
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/24/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/31/2023
Section Cited
CCR
101229(a)1)
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101229(a) 1) responsibility for providing care and supervision; the licensee shall provide care and supervision as necessary to meet the children’s needs. This regulation was not met as evidenced by…
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Site Supervisor will write a plan of correction for staff #2, regarding the regulations of supervision and resposibilities for children in care per Title 22 Regulations. Ms. Monville will email the plan of correction to LPA Flores by 9/01/23
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Based on confidential interviews staff #2, on at least one or more occasion, has been away from center area, outside play time area and sitting at the desk or on the tablet resulting lack of supervision for children in care. This poses a potential health, safety and/or personal rights risk to children in care.
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Type B
08/31/2023
Section Cited
CCR
101229(a)1)
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101229(a) 1) responsibility for providing care and supervision; the licensee shall provide care and supervision as necessary to meet the children’s needs. This regulation was not met as evidenced by…
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Site Supervisor will write a plan of correction for staff #2, regarding Title 22 regulations and the needs to children in care. Ms. Monville will email the plan of correction to LPA Flores by 9/01/23
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Based on confidential interviews and admission of staff #2(S2). S2 has left the children unattended more occasion when S2 was supervising the bathroom time. This poses a potential health, safety and/or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 08/24/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/24/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2023 and conducted by Evaluator Anastasia Flores
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230510140905

FACILITY NAME:SUNNYMEADOWS ELEMENTARY PRESCHOOLFACILITY NUMBER:
336300393
ADMINISTRATOR:ADCOCK, JENNIFERFACILITY TYPE:
850
ADDRESS:23200 EUCALYPTUS AVETELEPHONE:
(951) 571-4716
CITY:MORENO VALLEYSTATE: CAZIP CODE:
92553
CAPACITY:30CENSUS: 11DATE:
08/24/2023
UNANNOUNCEDTIME BEGAN:
02:39 PM
MET WITH:Star Monville TIME COMPLETED:
04:34 PM
ALLEGATION(S):
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2
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9
Facility staff handled day care child in a rough manner
Facility staff yell at children in care
Facility staff force fed child in care
Facility staff are not following day care child’s IEP plan
INVESTIGATION FINDINGS:
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On August 24, 2023, at 2:39 PM, Licensing Program Analyst (LPA), Anastasia Flores, met with Site Supervisor, Star Monville to deliver the findings of the above stated allegations. On May 18, 2023, at 9:01 AM, LPA Flores, conducted a health and safety inspection of the facility, and no immediate concerns were noted. During the investigation LPA obtained copies of pertinent document. Interviews were conducted with six staff members and one child (C1).

On May 19, 2023, this agency received allegation that facility staff handled day care child in a rough manner. It was reported that staff #2 (S2) grabs students forcefully to make the child do what S2 is asking. Confidential interviews disclosed that S2 has grabbed a child on at least one occasion. Interview with S2 denied allegation of grabbing children in a rough manner. Other confidential interviews disclosed observing S2 talking aggressively to children in care but denied ever seeing S2 grabbing a child in a rough manner.
(continued on next page)

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 08/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/24/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 10-CC-20230510140905
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: SUNNYMEADOWS ELEMENTARY PRESCHOOL
FACILITY NUMBER: 336300393
VISIT DATE: 08/24/2023
NARRATIVE
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Additional allegations were received, that facility staff force fed children in care and facility staff yell at children in care. Confidential interviews disclosed that on at least one occasion S2 was observed, making a child eat a bite of a muffin prior to leaving the table. Other confidential interviews revealed that during breakfast time, S2 placed her hand over a child’s hand child #2 (C2) placing a piece of cereal in the child’s mouth. Interview with S2 denied force feeding a child at any time. Other confidential interviews deny observing this sort of incident occurring. It was reported that S2 will yell at children to stop crying, when they are upset. Confidential interviews disclosed that S2 is aggressive with the children in the tone of voice utilized. Interview with S2 denied allegations of yelling at children in care unless they are going to harm themselves with incident such as going down the slide wrong, S2 would yell, “Stop.” Other confidential interviews disclosed no observation of S2 yelling at children in care.

An additional allegation was received that facility staff are not following day care child’s IEP plan. It was reported that the IEP goals for children in care are not being worked on and the students are not receiving the proper support. Confidential interviews disclosed that S2 will often be on the tablet when S2 is supposed to be engaging with the children. Other confidential interviews revealed, S2 does work with the children and talks with them at the tables. Interview with S2 denied not working with the children on IEP’s and the role of being in the inclusion class is to assist with the children on IEP’s.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations that facility staff handled day care child in a rough manner, facility staff force fed a child in care, facility staff yell at children in care and facility staff are not following day care child’s IEP plan are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Site Supervisor, Star Monville, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 08/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/24/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5