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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300510
Report Date: 09/24/2025
Date Signed: 09/24/2025 10:46:58 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/23/2025 and conducted by Evaluator Tricia Danielson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250823153700
FACILITY NAME:ZACARIAS FAMILY CHILD CAREFACILITY NUMBER:
336300510
ADMINISTRATOR:ZACARIAS, CHRISTINAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 423-9698
CITY:LA QUINTASTATE: CAZIP CODE:
92253
CAPACITY:14CENSUS: 6DATE:
09/24/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Christina Zacarias, LicenseeTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Provider handled day care child in a physically inappropriate manner
INVESTIGATION FINDINGS:
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On September 24, 2025, at 10:00 AM, Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegation listed above. LPA met with Licensee (LIC) Christina Zacarias and discussed the purpose of the visit.
During today's visit, LPA interviewed three (3) children. Licensee Zacarias and one (1) staff were interviewed during a previous visit. Three (3) children interviewed were unable to provide any information to corroborate the allegation. A review of facility records revealed S1 has completed required Mandated Reporter of Child Abuse & Neglect training and has also has a signed Statement Acknowledging Requirement to Report Child Care form (LIC 9108) on file. S1 denied ever being mean to or pulling the
(CONTINUED ON LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250823153700
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: ZACARIAS FAMILY CHILD CARE
FACILITY NUMBER: 336300510
VISIT DATE: 09/24/2025
NARRATIVE
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(CONTINUED FROM LIC 9099)
hair of any child in care. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was provided to LIC along with LIC 9213- Notice of Site Visit which must remain posted near the main entrance for 30 days. Non-compliance with posting will result in a $100 fine. This report must be accessible to the public for three years. Appeal Rights were also discussed and provided to LIC Zacarias.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2