<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300691
Report Date: 06/18/2024
Date Signed: 06/18/2024 11:35:58 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2024 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240514144804
FACILITY NAME:FRYE FAMILY CHILD CAREFACILITY NUMBER:
336300691
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 6DATE:
06/18/2024
UNANNOUNCEDTIME BEGAN:
09:31 AM
MET WITH:Destiny FryeTIME COMPLETED:
10:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee is not meeting day care child's diapering needs
Licensee does not prevent access to the staircase from day care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On June 18, 2024, at 09:31 AM, Licensing Program Analyst (LPA) Courtnee Peebles arrived unannounced to FRYE, DESTINY FAMILY CHILD CARE (FCCH) and met with licensee, Destiny Frye to close an investigation based on the allegations above. On June 17, 2024 at 09:31 AM, LPA conducted a tour and census of the FCCH. During the investigation, LPA conducted confidential interviews with three staff (LIC), (S1), (S2), two parents (P1), (P2) and one Adult (A1).

On May 14, 2024, a complaint was received with allegations stating, Licensee is not meeting day care child's diapering needs, Licensee does not prevent access to the staircase from day care children. Regarding allegation Licensee is not meeting day care child's diapering needs. Based on interviews with parents three of three interviews disclosed they do not provide as many diapers as they should to the FCCH. Interviews also disclosed on several occasions children’s diapers have been soiled when children are picked up from the FCCH.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20240514144804
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: FRYE FAMILY CHILD CARE
FACILITY NUMBER: 336300691
VISIT DATE: 06/18/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Three of Three interviews revealed the FCCH is open from 08:00 AM to 04:00 PM and infants are changed 2-3 times daily or when staff see and smell a full diaper. Regarding allegation, Licensee does not prevent access to the staircase from day care children. Based on observation on 05/23/2024 and interviews licensee has not had a barricade preventing access to the second floor. Interviews revealed, children may have gone up the stairs and are stopped halfway and immediately brought back down to the first floor.

Based on interviews conducted and observation, the allegations the preponderance of evidence standard has been met. Therefore, the above allegations Licensee is not meeting day care child's diapering needs, Licensee does not prevent access to the staircase from day care children are found to be SUBSTANTIATED.

An exit interview was conducted and copy of this report, appeal rights and Notice of Site Visit were provided to licensee Destiny Frye. Licensee was reminded that the Notice of Site Visit must be posted in the facility in a visible area for 30 days.

SEE LIC90999-D FOR CITED DEFICIENCIES.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Citations on this Visit Report are Under Appeal!

Control Number 10-CC-20240514144804
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: FRYE FAMILY CHILD CARE
FACILITY NUMBER: 336300691
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/18/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Under Appeal
Type B
07/18/2024
Section Cited
CCR
102423(a)(4)
1
2
3
4
5
6
7
102423 Personal Rights
(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following:
(4) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning.
This requirement is not met as evidenced by......
1
2
3
4
5
6
7
Licensee will begin documenting daily diaper changes for each infant in care. Proof will be provided to LPA via email.
8
9
10
11
12
13
14
Based on confidential interviews 2 of 2 interviews disclosed children were picked up in soiled diapers and parents are not providing diapers as often as they probably should. Interviews also revealed P2's infant came home often with rashes which improved once the infant was removed from LICs care. This poses a potential health, safety or personal rights risk to persons in care.
8
9
10
11
12
13
14
Type B
06/18/2024
Section Cited
CCR
102417(g)(3)
1
2
3
4
5
6
7
102417 Operation of a Family Child Care Home
(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not be limited to:
(3) Where children less than five years old are in care, stairs shall be fenced or barricaded.
1
2
3
4
5
6
7
On 05/23/2024 LPA's observed the staircase to be accessible to children in care. Licensee has since placed a proper barricaded preventing access to the second floor.
8
9
10
11
12
13
14
Based on observation on 05/23/2024 Licensee has placed a barricade to prevent access to the second floor. This posed a potential health and saftey risk to children in care.
8
9
10
11
12
13
14
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3