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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300691
Report Date: 06/18/2026
Date Signed: 06/18/2026 03:34:56 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/20/2026 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260420121334
FACILITY NAME:FRYE FAMILY CHILD CAREFACILITY NUMBER:
336300691
ADMINISTRATOR:FRYE, DESTINYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(646) 330-8336
CITY:MENIFEESTATE: CAZIP CODE:
92584
CAPACITY:14CENSUS: 8DATE:
06/18/2026
UNANNOUNCEDTIME BEGAN:
11:17 AM
MET WITH:Destiny FryeTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Licensee inappropriately disciplines day care child(ren).
Facility is operating out of ratio
INVESTIGATION FINDINGS:
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On June 18, 2026, at 11:17 AM, Licensing Program Analyst (LPA) Courtnee Peebles arrived unannounced at Frye Family Child Care Home (FCCH) and met with Licensee Destiny Frye to conclude the investigation regarding the allegations listed above. During the visit, 8 children were present, and the Licensee reported that 14 children are enrolled.

The investigation was initiated following a complaint received on April 17, 2026, alleging that the Licensee inappropriately disciplined day care children and that the facility operated out of ratio. Interviews and other evidence revealed that when children exhibited challenging or unwanted behavior, staff, under the authorization of the Licensee, used a high chair as a means of behavioral control. Additional interviews indicated that the high chair was used in response to misbehavior rather than solely for feeding or age appropriate seating. Staff statements further confirmed that children were placed in the high chair for periods of time as a corrective measure.

Substantiated
Estimated Days of Completion: 58
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20260420121334
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: FRYE FAMILY CHILD CARE
FACILITY NUMBER: 336300691
VISIT DATE: 06/18/2026
NARRATIVE
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Regarding the allegation that the facility operated out of ratio, interviews and evidence revealed concerns about staffing levels during afternoon pick up hours. Evidence indicated that during this time, one staff member would leave the facility to pick up school aged children, leaving one assistant to supervise more than eight children. Interviews further revealed that during these periods, the Licensee was typically located upstairs, where the entire second floor is off limits, and was not consistently available in the accessible on limits areas to assist with supervision or maintain required staffing ratios. This staffing arrangement resulted in instances where the number of children present exceeded the allowable child to staff ratio for the qualified staff member on site.

Based on LPA observations, interviews conducted and a review of records, the preponderance of evidence standard has been met. Therefore, the above allegations are found to be substantiated. Citations are documented on the attached LIC 9099D.

An exit interview was conducted, and a copy of this report, the appeal rights, and the Notice of Site Visit were provided to Licensee Destiny Frye. The Licensee was reminded that the Notice of Site Visit must be posted in a prominent location within the facility for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20260420121334
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: FRYE FAMILY CHILD CARE
FACILITY NUMBER: 336300691
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/18/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/17/2026
Section Cited
CCR
102423(a)(4)
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102423(a)(4) Personal Rights (a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child’s authorized representative. These rights include, but are not limited to, the following (4) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, but not limited to … This requirement was not met as evidenced by:
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Licensee stated they have already corrected the issues and has trained with TSP Carmen Odom. Licensee also trained with their staff 06/06/2025 that all staff were present. LPA also suggested an attestation acknowleding title 22 regulations regarding discipline.
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Based on interviews with four (4) of five (5) interviews revealed that when children exhibited challenging or unwanted behaviors staff would place children in high chairs for an undisclosed amount of time to control the child’s behavior. This poses a potential health and safety risk to children in care.
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Type B
07/17/2026
Section Cited
CCR
102416.5(d)
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This poses a potential health and safety risk to children in care.
102416.5 (d) Staffing Ratio and Capacity (d) For a large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home, including children under age 10 who reside at the licensee’s home and the assistant’s provider’s children under age 10, shall be either … This requirement was not met as evidenced by:
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Licensee stated they currently have 3 to 4 staff present and will remain during afternoon pickup. LPA also suggested an attestation acknowleding title 22 regulations regarding ratio and capacity.
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Based on interviews and records reviewed one staff would leave the family child care home to pick up school-age children leaving one staff to supervise over eight children at one time. This poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3