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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300691
Report Date: 06/18/2026
Date Signed: 06/18/2026 03:36:50 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/17/2026 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260417085232
FACILITY NAME:FRYE FAMILY CHILD CAREFACILITY NUMBER:
336300691
ADMINISTRATOR:FRYE, DESTINYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(646) 330-8336
CITY:MENIFEESTATE: CAZIP CODE:
92584
CAPACITY:14CENSUS: 8DATE:
06/18/2026
UNANNOUNCEDTIME BEGAN:
01:01 PM
MET WITH:Destiny FryeTIME COMPLETED:
03:50 PM
ALLEGATION(S):
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Licensee does not ensure day care child's diapering needs are met
Licensee does not ensure daycare child is provided adequate food service
Licensee does not prevent children from sharing personal drinks
Licensee does not ensure staff have required qualifications
INVESTIGATION FINDINGS:
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On June 18, 2026, at 1:00 PM, Licensing Program Analyst (LPA) Courtnee Peebles arrived unannounced at Frye Family Child Care Home (FCCH) and met with Licensee Destiny Frye to conclude the investigation regarding the allegations listed above. During the visit, 8 children were present, and the Licensee reported that 14 children are enrolled. The investigation began after a complaint was received on April 17, 2026, alleging that the Licensee did not ensure children’s diapering needs were met, did not provide adequate food service, did not ensure staff met required qualifications, did not prevent children from sharing personal drinks. On April 20, 2026, at 10:06 AM, LPA Peebles conducted a tour and census of the FCCH. Throughout the investigation, LPA conducted confidential interviews with staff and other witnesses and obtained documentation pertinent to the investigation.

Regarding the allegation that the Licensee did not ensure children’s diapering needs were met, interviews and evidence revealed concerns about the adequacy of diapering practices for Child 1 (C1). C1 was
Substantiated
Estimated Days of Completion: 58
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 10-CC-20260417085232
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: FRYE FAMILY CHILD CARE
FACILITY NUMBER: 336300691
VISIT DATE: 06/18/2026
NARRATIVE
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frequently observed to be wet despite diaper logs indicating recent changes, and multiple sources reported that staff required reminders to complete timely diaper changes. It was also reported that children were sometimes kept in swim diapers despite the availability of regular diapers. Additional concerns included C1 being sent home in diapers that did not belong to them, reportedly causing allergic reactions, and instances of diapers being improperly applied, including being placed on backwards.

Regarding the allegation that children were not provided adequate food, interviews revealed ongoing concerns about C1’s nutritional care. Staff frequently stated that C1 “did not want to eat,” yet evidence indicated the child would readily eat when offered food by another individual present in the FCCH. Snacks and bottles provided by the parent were reportedly misplaced or left unattended, resulting in C1 appearing consistently hungry at pick up. Staff were also unable, at times, to provide accurate information regarding when or whether children had been fed, raising concerns about staff awareness and consistency in meeting children’s nutritional needs.

Regarding the allegation that the Licensee failed to prevent children from sharing personal beverages, interviews confirmed that both the Licensee and staff acknowledged that children occasionally drank from one another’s cups. Witnesses also reported observing multiple instances in which other children drank from other children's cups/bottle. Although staff stated that contaminated cups or bottles would be discarded and sanitized, evidence showed that cross use of beverage containers occurred on multiple occasions. Licensee informed the department that their best practice is to prevent children from using others personal cups/bottle, although the age group of children in care have "oral fixations."

Regarding the allegation that staff did not meet required qualifications, interviews and documentation indicated that staff were permitted to begin working in the facility prior to receiving fingerprint clearance. Reports showed that some individuals worked several days, and in some cases week, before their clearances were obtained. After criminal record clearance was obtained S2 was cleared and allowed to work at the FCCH.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 7
Control Number 10-CC-20260417085232
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: FRYE FAMILY CHILD CARE
FACILITY NUMBER: 336300691
VISIT DATE: 06/18/2026
NARRATIVE
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Based on LPA observations, interviews, and review of records, the preponderance of evidence standard has been met, and the above allegations are substantiated. Citations are documented on the attached LIC
9099D.

LPA also informed Licensee Destiny Frye that copies of this licensing report dated June 18, 2026, documenting the Type A citation, must be provided to all currently enrolled parents/guardians by the next business day or the next day children are in care, and to all newly enrolled parents/guardians for the next 12 months. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in each child’s file for verification.

An exit interview was conducted, and a copy of this report, appeal rights, and the Notice of Site Visit were provided to Licensee Destiny Frye. The Licensee was reminded that the Notice of Site Visit must remain posted in a prominent location within the facility for 30 days.
 
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 7
Control Number 10-CC-20260417085232
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: FRYE FAMILY CHILD CARE
FACILITY NUMBER: 336300691
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/18/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/17/2026
Section Cited
CCR
102423(a)(2)
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102423(a)(2) Personal Rights Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child’s authorized representative. These rights include, but are not limited to, the following (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This requirement was not met as evidenced by:
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Licensee stated they will ensure to complete diapering logs daily and check diapers before departure from the facility. Write attestation regarding the needs of children in diapers.
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Based on interviews and records reviewed staff would leave children in swim diapers, put children in diapers not belonging to the child causing allergic reactions, or diapers were placed on backwards. This poses a potential health and safety risk to children.
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Type B
07/17/2026
Section Cited
CCR
102417(f)
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102417(f) Operation of a Family Child Care Home (f) If food is brought from the children's homes, the container shall be labeled with the child's name and properly stored or refrigerated. This requirement was not met as evidenced by:
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Licensee stated they have implemented using disposable water cups and a refillable water jug. Licensee also stated when children are having difficulty eting while in care they will be more communicative with Guardians via text.
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Based on interviews, and observations bottles and cups and food are not labeled with the child’s name to identify that food belongs to the child the food was brought for. This poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 7
Control Number 10-CC-20260417085232
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: FRYE FAMILY CHILD CARE
FACILITY NUMBER: 336300691
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/18/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/18/2026
Section Cited
CCR
102416(d)(1)
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102416 (d)(1) Personnel Requirements (d) Prior to employment or initial presence in the child care home, all employees and volunteers subject to a criminal record review shall (1) Obtain a California clearance or criminal record exemption as required by law or Department regulations. This requirement was not met as evidenced by:
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Licensee stated they will ensure all staff are fingerprinted before employment and will write an attestation regarding criminal record clrearance and their understanding of Title 22.
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Based on interviews and record review 1 of 5 staff did not obtain criminal record clearances prior to working with the children for more than 5 days. This poses an immediate risk to the health and safety of the children in care. A civil penalty of $500.00 will be issued on the LIC 421BG.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/17/2026 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260417085232

FACILITY NAME:FRYE FAMILY CHILD CAREFACILITY NUMBER:
336300691
ADMINISTRATOR:FRYE, DESTINYFACILITY TYPE:
810
ADDRESS:27083 SAPPHIRE STTELEPHONE:
(646) 330-8336
CITY:MENIFEESTATE: CAZIP CODE:
92584
CAPACITY:14CENSUS: 8DATE:
06/18/2026
UNANNOUNCEDTIME BEGAN:
01:01 PM
MET WITH:Destiny FryeTIME COMPLETED:
03:50 PM
ALLEGATION(S):
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LIcensee does not include daycare child in activities
Licensee does not ensure the child care home is free of hazards
INVESTIGATION FINDINGS:
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On June 18, 2026, at 01:00 PM, Licensing Program Analyst (LPA) Courtnee Peebles arrived unannounced at Frye Family Child Care Home (FCCH) and met with Licensee Destiny Frye to conclude the investigation regarding the allegation listed above. During the visit, eight t(8) children were present, and the Licensee reported that 14 children are enrolled. The investigation was initiated in response to a complaint received on April 17, 2026, alleging that the Licensee excluded day care children from activities and Licensee does not ensure the child care home is free of hazards. During unannounced inspections conducted on April 20, 2026, and April 22, 2026, LPA Peebles did not observe any concerns related to the exclusion of children from activities.

Although concerns were raised through interviews regarding activity participation, the timing of activities, and information depicted in social media posts, the investigation did not reveal evidence that any child was intentionally excluded from program activities. Interviews and other pertinent documentation further indicated that, on occasion, children arrived after certain activities or special events had already begun or concluded. The evidence obtained during the investigation did not establish that the Licensee intentionally
Unsubstantiated
Estimated Days of Completion: 58
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 6 of 7
Control Number 10-CC-20260417085232
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: FRYE FAMILY CHILD CARE
FACILITY NUMBER: 336300691
VISIT DATE: 06/18/2026
NARRATIVE
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excluded any child from participation in activities.

Regarding the allegation that the child care home was not free from hazards, interviews and evidence revealed that construction activities were conducted during the last hour of care . A handyman hired through the “Facebook” app reportedly left toolboxes, equipment, and other construction materials were brought in during the last hour of care. Confidential interviews indicated that construction activities occurred over multiple days while children were sometimes present and sometimes while on spring break and Easter break while the facility was closed or after hours. .

Based on the information gathered, there is insufficient evidence to support the allegation. Although the alleged conduct may have occurred or may be valid, there is not a preponderance of evidence to establish that a violation occurred. Therefore, the allegation is deemed unsubstantiated.

An exit interview was conducted, and a copy of this report, the appeal rights, and the Notice of Site Visit were provided to Licensee Destiny Frye. The Licensee was reminded that the Notice of Site Visit must be posted in a prominent location within the facility for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
LIC9099 (FAS) - (06/04)
Page: 7 of 7