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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300781
Report Date: 02/11/2026
Date Signed: 02/11/2026 11:04:29 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2026 and conducted by Evaluator Hayley Corn
COMPLAINT CONTROL NUMBER: 10-CC-20260130164244
FACILITY NAME:CANAS FAMILY CHILD CAREFACILITY NUMBER:
336300781
ADMINISTRATOR:CANAS,VICTORIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 534-2319
CITY:INDIOSTATE: CAZIP CODE:
92203
CAPACITY:14CENSUS: 6DATE:
02/11/2026
UNANNOUNCEDTIME BEGAN:
10:44 AM
MET WITH:Victoria Canas, LicenseeTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Uncleared adult lives in the home
INVESTIGATION FINDINGS:
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On February 11, 2026 at 10:44 AM, Licensing Program Analyst's (LPA's), Hayley Corn and Tricia Danielson arrived at Canas Family Child Care to deliver the investigative findings of the allegation listed above. LPA met with Licensee, Victoria Canas.

On January 30, 2026, a complaint was received alleging uncleared adult lives in the home. Specifically, it was alleged that a male adult sleeps in the home and leaves before children arrive at the facility.

On February 4, 2026, LPA Corn arrived at the facility and interviewed two staff and one non-client resident. Additionally, LPA toured the entire home and verified no unclear person was present and found no evidence of an additional male resident living in the facility.

On February 10, 2026, LPA interviewed three additional witnesses. Two staff, one non-client resident and three witnesses interviewed confirmed that the uncleared adult in question is not residing at the facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Hayley Corn
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260130164244
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CANAS FAMILY CHILD CARE
FACILITY NUMBER: 336300781
VISIT DATE: 02/11/2026
NARRATIVE
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Based on LPA’s observations, files reviewed, and interviews conducted, the allegation uncleared adult lives in the home is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Appeal rights were issued and discussed with the director and their signature on this form acknowledges receipt of these rights.

Exit interview was conducted and report was reviewed by Licensee, Victoria Canas. A notice of site visit was given to licensee and must remain posted on, or immediately adjacent to the interior side of the main door for 30 days. The report must be made available to the public for three years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Hayley Corn
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2