336300935-2-27-2026-10-CC-CMAZ-DRWP5U-20260306100115

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 336300935
Report Date: 02/27/2026
Date Signed: 02/27/2026 09:10:57 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2025 and conducted by Evaluator Brian Morris

COMPLAINT CONTROL NUMBER: 10-CC-20251204133654

FACILITY NAME:	SANDERS FAMILY CHILD CARE		FACILITY NUMBER:	336300935
ADMINISTRATOR:	SANDERS, EMMA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(951) 229-5784
CITY:	SAN JACINTO	STATE: CA	ZIP CODE:	92582
CAPACITY:	12	CENSUS: 4	DATE:	02/27/2026
		UNANNOUNCED	TIME BEGAN:	08:38 AM
MET WITH:	Licensee Emma Sanders		TIME COMPLETED:	09:38 AM

ALLEGATION(S):

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- Licensee and adult demonstrate an inappropriate form of punishment
- Adults use profanity towards the daycare children
- Licensee does not ensure the daycare children are properly fed
- Licensee does not provide adequate supervision to children in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Brian Morris arrived at the facility to conduct a subsequent complaint visit, which included concluding the investigation and delivering the findings related to the complaint initiated on December 4, 2025. LPA met with Licensee Emma Sanders and discussed the above-referenced allegations.

Regarding the allegation that the licensee and another adult engaged in an inappropriate form of discipline, it was alleged that the provider and her husband place a one-year-old child in a small room, possibly a closet, when the child cries. LPA conducted interviews with staff and children in care. Based on interviews conducted, LPA was unable to identify the specific child alleged to have been placed in a closet. Additionally, no witnesses were identified who could corroborate the allegation. LPA was unable to obtain sufficient evidence to confirm that a child was placed in a closet as alleged.

Regarding the allegation that adults use profanity toward daycare children, LPA conducted pertinent interviews with staff and children in care and was unable to corroborate the allegation.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Brian Morris
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20251204133654

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: SANDERS FAMILY CHILD CARE	FACILITY NUMBER: 336300935
	VISIT DATE: 02/27/2026

NARRATIVE

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Confidential interviews revealed conflicting statements regarding which adult(s) allegedly used profanity; therefore, LPA was unable to verify the accuracy of the information obtained. Additional interviews conducted with children in care indicated that they had not observed any adults using profanity. Staff interviewed also denied the allegation.

Regarding the allegation that the licensee does not ensure daycare children are properly fed, during the initial inspection, LPA Cindy Hamilton reviewed the daycare’s food storage areas, including the refrigerator and pantry, and observed an adequate supply of food for children in care. Interviews with children indicated that the licensee provided meals but did not force children to eat if they chose not to. Further interviews revealed that children had never complained about being hungry, and while they occasionally expressed dislike for certain foods, the licensee frequently provided alternative meals.

Regarding the allegation that the licensee does not provide adequate supervision to children in care, LPA conducted interviews with staff and children and was unable to corroborate the allegation. Interviews indicated that the licensee and her husband are the primary caregivers and confirmed that children were never left alone. Additional interviews revealed that while the licensee and her husband may sometimes be in separate rooms, there was always an adult present providing supervision.

Based on information obtained through interviews with the licensee and other relevant individuals, the above allegations could not be verified. While the allegations may have occurred, there is insufficient evidence to determine whether they did or did not take place. Therefore, the allegations are UNSUBSTANTIATED..

An exit interview was conducted with Licensee Emma Sanders, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Brian Morris
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2026

LIC9099 (FAS) - (06/04)

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