336300977-8-14-2026-10-CC-PBER-DX4SEF-20260819134837

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 336300977
Report Date: 08/14/2026
Date Signed: 08/14/2026 12:11:35 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2026 and conducted by Evaluator Courtnee Peebles

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20260721122904

FACILITY NAME:	DISCOVERY CHILDREN'S CENTER		FACILITY NUMBER:	336300977
ADMINISTRATOR:	WINTER,KAREN		FACILITY TYPE:	860
ADDRESS:	27555 ALESSANDRO BLVD.		TELEPHONE:	(951) 924-5002
CITY:	MORENO VALLEY	STATE: CA	ZIP CODE:	92555
CAPACITY:	133	CENSUS: 30	DATE:	08/14/2026
		UNANNOUNCED	TIME BEGAN:	11:35 AM
MET WITH:	Latish Mudrick, Assistamt Director		TIME COMPLETED:	12:20 PM

ALLEGATION(S):

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Staff are not following napping procedures
Staff did not provide day care child's parent with incident reports

INVESTIGATION FINDINGS:

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On August 14, 2026, at 11:35 AM, Licensing Program Analyst (LPA) Courtnee Peebles conducted an unannounced visit to Discovery Children’s Center (CCC) to deliver investigative findings. LPA met with Assistant Director Latish Mudrick and explained the purpose of the visit.

The complaint, received on July 21, 2026, alleged that staff were not following napping procedures and that staff did not provide a parent with incident reports. Regarding the allegation that staff were not following napping procedures, it was reported that Child 1 (C1) was not provided with quiet activities when unable to sleep during nap time. Interviews showed that staff offered alternative activities such as reading, using a tablet, and listening to music when C1 did not sleep. Information gathered did not indicate that C1 was required to sleep or denied appropriate alternative activities. Parent interviews did not reveal concerns about nap practices or any related health or safety issues.

Regarding the allegation that staff failed to provide incident reports to C1’s parents, interviews revealed

Unsubstantiated

Estimated Days of Completion: 23

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:	DATE: 08/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20260721122904

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: DISCOVERY CHILDREN'S CENTER	FACILITY NUMBER: 336300977
	VISIT DATE: 08/14/2026

NARRATIVE

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inconsistent communication practices. Some staff reported that parent 1(P1) had previously become frustrated by the number of incident reports provided, and staff therefore gave verbal updates instead of written documentation. Later P1 requested written documentation for all incidents involving C1. While the investigation found inconsistencies in communication, there was no evidence that staff intentionally withheld required documentation or that this resulted in a health or safety concern.

Additional parent interviews confirmed that the facility communicates through an application and provides written incident reports through that platform. Some parents noted that minor incidents occasionally went unreported; however, no injuries or significant safety concerns were disclosed.

Based on observations, records reviewed, and interviews conducted, there is insufficient evidence to support the allegations that staff failed to follow napping procedures or did not provide required incident reports. Therefore, both allegations are unsubstantiated. Although the allegation may have occurred or may be valid, there is not a preponderance of evidence to prove the violations did or did not occur.

An exit interview was conducted, and Appeal Rights were provided. A Notice of Site Visit was issued and must remain posted for 30 consecutive days. The licensee was reminded that the Notice of Site Visit must be posted in a prominent location, visible to parents and caregivers. Failure to post the notice will result in a civil penalty of $100.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:	DATE: 08/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2026

LIC9099 (FAS) - (06/04)

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