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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336301134
Report Date: 10/24/2025
Date Signed: 10/24/2025 12:30:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2025 and conducted by Evaluator Tricia Danielson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250826084209
FACILITY NAME:CHILDREN'S PLACE CHILD DEVELOPMENT CENTER,LLC, THEFACILITY NUMBER:
336301134
ADMINISTRATOR:FIGUEROA, AMERICA LFACILITY TYPE:
860
ADDRESS:45-114 SMURR STREETTELEPHONE:
(760) 238-2162
CITY:INDIOSTATE: CAZIP CODE:
92201
CAPACITY:19CENSUS: DATE:
10/24/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:America Figueroa, LicenseeTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Staff handled child roughly
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegation listed above. LPA met with Licensee America Figueroa and explained the purpose of the visit.
Regarding the allegation "Staff handled child roughly", it was alleged that on August 18, 2025, Child #1 (C1) was grabbed "hard" under the arms and swung by Licensee Figueroa. Interviews conducted with current and former staff indicated they had never observed Figueroa swing C1 or any child in care. Although one (1) witness interviewed revealed they observed a staff use an unorthodox method to pick up C1 and place them into their lap, the witness refuted the allegation that any child had ever been swung around. Interviews conducted also revealed that C1 was not removed from care on the day of the alleged incident and was allowed to remain under the care of the center and Figueroa. It should be noted that the Reporting Parties changed the date of the alleged incident and the name of the alleged perpetrator regarding this alleged incident several times during the course of the investigation. (CONTINUED ON LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250826084209
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PLACE CHILD DEVELOPMENT CENTER,LLC, THE
FACILITY NUMBER: 336301134
VISIT DATE: 10/24/2025
NARRATIVE
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(CONTINUED FROM LIC 9099)
Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
An exit interview was conducted, and a copy of this report was reviewed with and provided to Licensee Figueroa. Appeal Rights were also discussed and provided to Licensee Figueroa.
An LIC 9213- Notice of Site Visit was also issued and must remain posted near the main entrance for 30 days. Non-compliance with posting will result in a $100 fine. This report must be accessible to the public for three years.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2025
LIC9099 (FAS) - (06/04)
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