336301134-12-15-2025-10-CC-DMUN-DPHTHY-20251219134530

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 336301134
Report Date: 12/15/2025
Date Signed: 12/15/2025 01:58:57 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2025 and conducted by Evaluator Tricia Danielson

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20250903100532

FACILITY NAME:	CHILDREN'S PLACE CHILD DEVELOPMENT CENTER,LLC, THE		FACILITY NUMBER:	336301134
ADMINISTRATOR:	FIGUEROA, AMERICA L		FACILITY TYPE:	860
ADDRESS:	45-114 SMURR STREET		TELEPHONE:	(760) 238-2162
CITY:	INDIO	STATE: CA	ZIP CODE:	92201
CAPACITY:	19	CENSUS: 5	DATE:	12/15/2025
		UNANNOUNCED	TIME BEGAN:	01:50 PM
MET WITH:	America Figueroa, Licensee		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff do not prevent children from hurting other children in care

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegation listed above. LPA met with Licensee America Figueroa and explained the purpose of the visit. Regarding the allegation "Staff do not prevent children from hurting other children in care", it was alleged that staff did not prevent Child #2 (C2) from pulling the arm of Child #4 (C4) during an activity. Interviews were conducted with staff, two current and one former. All three staff interviewed reported they did not observe the alleged incident and two staff reported they were not present when the alleged incident occured. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and this report was reviewed with and provided to Licensee Figueroa. Appeal Rights were also discussed and provided. An LIC 9213- Notice of Site Visit was also issued and must remain posted near the main entrance for 30 days. Non-compliance with posting will result in a $100 fine. This report must be accessible to the public for three years.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:	DATE: 12/10/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2025 and conducted by Evaluator Tricia Danielson

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20250903100532

FACILITY NAME:	CHILDREN'S PLACE CHILD DEVELOPMENT CENTER,LLC, THE		FACILITY NUMBER:	336301134
ADMINISTRATOR:	FIGUEROA, AMERICA L		FACILITY TYPE:	860
ADDRESS:	45-114 SMURR STREET		TELEPHONE:	(760) 238-2162
CITY:	INDIO	STATE: CA	ZIP CODE:	92201
CAPACITY:	19	CENSUS: 5	DATE:	12/15/2025
		UNANNOUNCED	TIME BEGAN:	01:50 PM
MET WITH:	America Figueroa, Licensee		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff do not ensure reporting requirements are being followed

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegation listed above. LPA met with Licensee America Figueroa and explained the purpose of the visit. Regarding the allegation "Staff do not ensure reporting requirements are being followed", there were 2 incidents reported, the first incident involved child #4 had scratches on their leg and face and the second incident involved child #5 who had their arm twisted by another child. Child #5 stated they were crying and that their arm hurt a lot. An interview with Licensee Figueroa confirmed she did not make parental notification about C4 or C5's injuries nor did she submit an incident report to Community Care Licensing (CCL). Although the licensee was not required to submit a report to CCL regarding C4’s injuries, C5 would have required an incident report. Based on interviews conducted and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, are being cited on the attached LIC 9099-D. An exit interview was conducted, and this report was reviewed with and provided to Licensee Figueroa. Appeal Rights were also discussed and provided. An LIC 9213- Notice of Site Visit was also issued and must remain posted near the main entrance for 30 days. Non-compliance with posting will result in a $100 fine. This report must be accessible to the public for three years. *This is an amended report.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:	DATE: 12/10/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Citations on this Visit Report are Under Appeal!

Control Number 10-CC-20250903100532

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S PLACE CHILD DEVELOPMENT CENTER,LLC, THE	FACILITY NUMBER: 336301134
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 12/15/2025

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Under Appeal Type B 12/29/2025 Section Cited CCR 101212(f)	1 2 3 4 5 6 7	Reporting Requirements- (f) The items specified in (d)(1)(A) through (H) shall also be reported to the child's authorized representative. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Licensee will review the regulation cited and submit a written statement of understanding of the regulation by POC due date 12/29/25.
	8 9 10 11 12 13 14	Based on interview, the licensee did not comply with the section cited above. Licensee confirmed C5's parent and CCL were not notified of the injury to the child's arm. This poses a potential health, safety, and personal rights risk to children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:	DATE: 12/10/2025

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2025

LIC9099 (FAS) - (06/04)

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