<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336301215
Report Date: 03/05/2026
Date Signed: 03/05/2026 02:10:07 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/10/2026 and conducted by Evaluator Jesse Gardner
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260210093339
FACILITY NAME:RESENDIZ FAMILY CHILD CAREFACILITY NUMBER:
336301215
ADMINISTRATOR:RESENDIZ,T. & RESENDIZ,J.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 290-9303
CITY:HEMETSTATE: CAZIP CODE:
92544
CAPACITY:14CENSUS: 1DATE:
03/05/2026
UNANNOUNCEDTIME BEGAN:
01:28 PM
MET WITH:Tricia Resendiz, LicenseeTIME COMPLETED:
02:29 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Due to lack of supervision, Licensee did not prevent day care child from engaging in inappropriate behaviors with other day care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jesse Gardner conducted an unannounced subsequent complaint visit to the facility. LPA met with Licensee’s Jose Resendiz and Tricia Resendiz and informed them of the purpose of this visit. During this investigation, LPA conducted interviews with the Licensee’s, witnesses and children; and reviewed and obtained copies of facility documentation.

It was alleged that due to lack of supervision, Licensee did not prevent day care children from engaging in inappropriate behaviors. Licensee’s stated supervision is always maintained and denied children engaging in any inappropriate behavior. Interviews with children and witnesses also confirmed supervision is maintained by the Licensees’ or by
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260210093339
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: RESENDIZ FAMILY CHILD CARE
FACILITY NUMBER: 336301215
VISIT DATE: 03/05/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
either the Licensee’s son or daughter. Interviews provided conflicting information with 2 interviews disclosing being aware of inappropriate behavior by one of the children; however, the remaining witnesses denied knowledge of alleged inappropriate behavior between children.

Based on the information obtained from interviews, the allegation is found to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted, and a copy of this report was provided along with a copy of the Appeal Rights was provided. A Notice of Site visit was given, and the Licensee understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2