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25 | An Informal Meeting was conducted today in order to discuss recent concerns and facility's operation. Persons present at today’s meeting were: Licensing Program Manager (LPM) Joel Esquivel, Licensing Program Analyst (LPA) Crystal Colvin, and Licensee/Administrator Teodora San Juan. Below are the topics that were addressed during the Informal Meeting:
- Substantiated Complaint #18-AS-20220503120310 (sister facility #336401178)
- Resident P&I Funds
- Resident Records & Documentation
- Recently Cited Deficiencies (Case Management Visit 5/6/22)
During this meeting it was requested for the Licensee to have the Licensee provide Licensing with an updated Program Plan regarding handling aggressive behaviors of residents, including training to be provided to staff. Updated Program Plan to be submitted to LPA Colvin by June 1, 2022.
LPM Joel Esquivel and LPA Crystal Colvin offered Licensee/Administrator Teodora San Juan the Technical Support Program (TSP) Assistance. The Licensee was receptive to the referral for TSP. LPA Colvin to submit a referral for the facility.
An exit interview was conducted and a copy of this report was provided to Licensee/Administrator Teodora San Juan. |