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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336403366
Report Date: 04/27/2026
Date Signed: 04/27/2026 11:14:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/20/2026 and conducted by Evaluator Seo Jeon
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20260420125053
FACILITY NAME:PALM COURT ASSISTED LIVINGFACILITY NUMBER:
336403366
ADMINISTRATOR:AURELIEN FRUITFACILITY TYPE:
740
ADDRESS:201 S. SUNRISE WAYTELEPHONE:
(760) 327-8351
CITY:PALM SPRINGSSTATE: CAZIP CODE:
92262
CAPACITY:130CENSUS: 129DATE:
04/27/2026
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Aurelien Fruit, AdministratorTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Kitchen staff vapes during working hours
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Seo Jeon and Janira Arreola conducted an unannounced visit to the facility to initiate an investigation into the above allegation. LPA met with Aurelien Fruit, Administrator. The Department’s investigation involved interviews with staff and review of records.

On April 20, 2026, Community Care Licensing (The Department) received a complaint report with the following allegation. It was alleged that kitchen staff vapes during working hours. Information received indicated that one kitchen staff member was observed vaping inside the facility kitchen while on duty once in January 2026. LPA conducted interviews with five (5) kitchen staff members, all of whom denied witnessing any staff members smoking or vaping inside the facility kitchen. All staff members interviewed stated that there was a designated smoking area outside the facility builing where a few staff members smoke cigarettes during their break. All staff members interviewed stated that they have not seen any staff members who use vapes.
Continued on LIC9099-C....
Unsubstantiated
Estimated Days of Completion: 30
SUPERVISORS NAME: Rikesha Stamps
LICENSING EVALUATOR NAME: Seo Jeon
LICENSING EVALUATOR SIGNATURE:

DATE: 04/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 18-AS-20260420125053
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: PALM COURT ASSISTED LIVING
FACILITY NUMBER: 336403366
VISIT DATE: 04/27/2026
NARRATIVE
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LPA conducted an interview with the Administrator who stated that the management conducted an internal investigation into an allegation similar to this complaint report, but the management did not find any corroborating information or witnesses to the alleged incident.

Based on interviews conducted, the Department's investigation did not provide enough information to corroborate the allegation that kitchen staff vapes during working hours. This allegation is unsubstantiated.

A finding that the complaint is UNSUBSTANTIATED means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted where a copy of this report was provided.
SUPERVISORS NAME: Rikesha Stamps
LICENSING EVALUATOR NAME: Seo Jeon
LICENSING EVALUATOR SIGNATURE:

DATE: 04/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2