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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336403366
Report Date: 03/28/2023
Date Signed: 03/28/2023 03:31:24 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/24/2023 and conducted by Evaluator Javina George
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20230324143945
FACILITY NAME:WINDSOR COURT ASSISTED LIVINGFACILITY NUMBER:
336403366
ADMINISTRATOR:PATRICK MCADOO MORTONFACILITY TYPE:
740
ADDRESS:201 S. SUNRISE WAYTELEPHONE:
(760) 327-8351
CITY:PALM SPRINGSSTATE: CAZIP CODE:
92262
CAPACITY:130CENSUS: 125DATE:
03/28/2023
UNANNOUNCEDTIME BEGAN:
02:10 PM
MET WITH:Patrick McAdoo Morton, Administrator TIME COMPLETED:
03:35 PM
ALLEGATION(S):
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Facility is unsanitary.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Javina George made an unannounced visit to the facility to conduct and investigation regarding the allegation listed above. LPA met with Adminitrator Patrick McAdoo Morton and explained the purpose of the visit and the elements of the allegation. The investigation consisted of observation, interview, record review.

Regarding the allegation of facility is unsanitary. LPA conducted a tour of the interior and the exterior of the facility. The facility was observed to be clean and clutter free, with the aroma of cookies being baked in the lobby. A walk thru of resident bedrooms was conducted and revealed for the rooms and bathrooms to be clean. Per Administrator Patrick the facility has an outsourced cleaning company that comes and completes housekeeping related tasks. Housekeeping occurs seven days a week. The facility does have a pool that is cleaned once a week. Additionally feedback provided during interviews revealed that there is not any concerns that would prove that the facility is unsanitary. Based on observation and interviews the allegation of facility is unsanitary is UNFOUNDED.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Joel Esquivel
LICENSING EVALUATOR NAME: Javina George
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 18-AS-20230324143945
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: WINDSOR COURT ASSISTED LIVING
FACILITY NUMBER: 336403366
VISIT DATE: 03/28/2023
NARRATIVE
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A finding of UNFOUNDED. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. Therefore, the department had there dismissed the complaint.


An exit interview was conducted and a copy of this report was provided to Administrator Patrick McAdoo Morton.
SUPERVISORS NAME: Joel Esquivel
LICENSING EVALUATOR NAME: Javina George
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2