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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336403818
Report Date: 06/06/2025
Date Signed: 06/06/2025 02:36:46 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/24/2025 and conducted by Evaluator Mary Rico
PUBLIC
COMPLAINT CONTROL NUMBER: 56-AS-20250424162720
FACILITY NAME:SAGINARIO RESIDENTIAL CAREFACILITY NUMBER:
336403818
ADMINISTRATOR:SHEILA SAGINARIOFACILITY TYPE:
735
ADDRESS:381 WEST ONTARIO AVENUETELEPHONE:
(951) 415-9593
CITY:CORONASTATE: CAZIP CODE:
92882
CAPACITY:6CENSUS: 3DATE:
06/06/2025
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Administrator - Sheila SaginarioTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff member physically abused resident in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPA) conducted an unannounced visit to deliver findings on the allegations listed above. LPA met with Administrator Sheila Saginario and explained the purpose of the visit. The investigation consisted of staff interviews and client interviews.

For the allegation, Staff member physically abused resident in care.

During staff interviews, 2 out of the 2 staff stated they have not physically abused their clients.During client’s interview, 3 out of the 3 clients stated they have not been physically abused by staff. Based on the evidence found during the investigation, the one (1) allegation listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.An exit interview was conducted, and this report (LIC9099) was discussed and provided to Administrator Sheila Saginario.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Mary Rico
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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