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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336405885
Report Date: 03/22/2023
Date Signed: 03/22/2023 02:57:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2023 and conducted by Evaluator Stephanie Torres
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20230314155846
FACILITY NAME:INTEGRATED CARE COMMUNITIES - B1FACILITY NUMBER:
336405885
ADMINISTRATOR:EMELY C. RODRIGUEZFACILITY TYPE:
740
ADDRESS:14295 NASON STREETTELEPHONE:
(951) 601-9150
CITY:MORENO VALLEYSTATE: CAZIP CODE:
92555
CAPACITY:20CENSUS: 14DATE:
03/22/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Luz Rodrigues, Care ConsultantTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff pushed resident resulting in injuries
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Stephanie Torres, conducted an unannounced visit to the facility to start the investigation into the above allegation. The LPA met with Luz Rodriguez, Care Consultant, and informed her of the purpose of the visit.

The LPA conducted staff/resident interviews, reviewed records and took copies of relevant documentation. A report was received alleging an unknown female resident was pushed by an unknown staff member on or around March 14, 2023. Hospital records and an interview revealed the only female resident who was sent to the hospital around March 2023 was Resident One (R1). The hospital records show R1 sustained injuries, including an acute nonintractable headache and hematoma of scalp in relation to an unwitnessed fall. An Unusual Incident Report (UIR) was obtained and shows R1 did sustain a fall on March 06, 2023 at approximately 8:10 PM. The report indicates R1 was discovered laying on the floor by bedside by Staff One (S1). The report indicates R1 was observed to have blood on their forehead. R1 was interviewed and denied having a fall and denied anyone pushing them. S1 was interviewed and denied pushing R1. A Timecard Report
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 248-0313
LICENSING EVALUATOR NAME: Stephanie TorresTELEPHONE: (951) 204-5924
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 18-AS-20230314155846
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: INTEGRATED CARE COMMUNITIES - B1
FACILITY NUMBER: 336405885
VISIT DATE: 03/22/2023
NARRATIVE
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and staff interviews revealed S1 was the only staff on shift at the time of the fall. Resident Two (R2) who reported being present during the fall was interviewed; R2 denied having knowledge of anyone pushing R1. R2 also denied anyone else was present in the bedroom during the fall. Therefore, based on information obtained, this allegation is deemed UNSUBSTANTIATED at this time. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

This report was reviewed with Rodriguez and a copy was provided.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 248-0313
LICENSING EVALUATOR NAME: Stephanie TorresTELEPHONE: (951) 204-5924
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2023
LIC9099 (FAS) - (06/04)
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