336406702-12-9-2021-19-CR-ATRE-C9N26Z-20211212160759

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 336406702
Report Date: 12/09/2021
Date Signed: 12/09/2021 10:14:44 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 600
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2021 and conducted by Evaluator Cindy Hamilton

PUBLIC

COMPLAINT CONTROL NUMBER: 19-CR-20210727135041

FACILITY NAME:	SOJOURNERS HAVEN GROUP HOME II		FACILITY NUMBER:	336406702
ADMINISTRATOR:	GINA MELENDEZ		FACILITY TYPE:	733
ADDRESS:			TELEPHONE:
CITY:		STATE:	ZIP CODE:
CAPACITY:	6	CENSUS: 3	DATE:	12/09/2021
		UNANNOUNCED	TIME BEGAN:	09:38 AM
MET WITH:	Latrese Armstrong, Executive Director		TIME COMPLETED:	10:14 AM

ALLEGATION(S):

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Facility staff handled minor in rough manner.
Facility staff is verbally abusive to minor.
Minors are smoking marijuana on the patio.

INVESTIGATION FINDINGS:

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On December 9, 2021 at 9:41 a.m., Licensing Program Analyst (LPA), Cindy Hamilton met with Sojourners Haven Group Home II (STRTP) Executive Director, Latrese Armstrong to deliver the findings for the above stated allegations. During the investigation, LPA Hamilton conducted interviews with six of six clients, three staff, County Social Worker and Administrator (ADM). LPA Hamilton and LPA Adaleyci Caballero conducted a health and safety inspection of the STRTP on August 6, 2021 at 2:50 PM and no safety concerns were noted. LPAs obtained and reviewed the facility’s 15-minute log, placement agreements, needs and services plans, special incident reports, training documentation, client roster and staff schedules.

On July 27, 2021, Community Care Licensing (CCL) received information stating that Staff #1 (S1) handled Client #1 (C1) in a rough manner, S1 is verbally abusive to C1 and minors are smoking marijuana on the patio. In regard to the allegation S1 handled C1 in a rough manner, it was alleged that on unknown date, S1 snatched the remote control from C1, grabbed C1’s arm and S1 put S1’s hands up as if S1 was going

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Abdoulaye Traore	TELEPHONE: (951) 805-0120
LICENSING EVALUATOR NAME: Cindy Hamilton	TELEPHONE: (951) 897-8005
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 19-CR-20210727135041

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 600
RIVERSIDE, CA 92501

FACILITY NAME: SOJOURNERS HAVEN GROUP HOME II	FACILITY NUMBER: 336406702
	VISIT DATE: 12/09/2021

NARRATIVE

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to hit C1. Confidential witness interviews resulted in conflicting information being provided to LPA. Confidential interviews revealed to LPA that S1 did not snatch the remote from C1, but S1 picked up the remote off the couch; whereas other confidential witness interviews revealed S1 did snatch the remote from C1’s hand. Additional conflicting information received via confidential witness interviews was that S1 was not witnessed “putting hands up” at C1 as though S1 was going to hit C1. Confidential interviews disclosed that C1 charged S1 trying to get the remote back once S1 picked up the remote.

In regard to the allegation that S1 is verbally abusive to C1, it was alleged that on June 28, 2021 S1 told C1 “Get the fuck out the car”. Confidential interviews resulted in conflicting information being provided to LPA. Confidential witness interviews revealed that S1 never curses at clients, told C1 “you are being disrespectful, you can get out the car” and it was C1 who cursed at S1 telling S1 “Fuck you S1, you fat ass bitch”; whereas another confidential witness interviews disclosed S1 cursed at C1 all the time and S1 was verbally abusive.

In regard to the allegation that minors are smoking marijuana on the patio, it was alleged that residents are allowed to smoke marijuana on the patio. Confidential interviews revealed that C1 and Client #6 (C6) had been seen smoking marijuana on the patio of the facility and staff attempted to redirect them but the clients did not listen. In addition, confidential interviews disclosed that smoking of marijuana was not allowed, staff would attempt to redirect clients and that clients were written up or given restriction. Confidential interviews also disclosed that staff did nothing to stop clients from smoking marijuana and would just watch the clients on the cameras from the staff office. CSW had no issues or concerns with the care and supervision provided by STRTP.

Based on confidential interviews and document review, the allegations that S1 handled C1 in a rough manner, S1 is verbally abusive to C1 and minors are smoking marijuana on the patio, may have occurred, however are not supported or proven by evidence. Therefore, the allegations are unsubstantiated. A copy of this report, LIC 811, and appeal rights were provided to Executive Director.

SUPERVISOR'S NAME: Abdoulaye Traore	TELEPHONE: (951) 805-0120
LICENSING EVALUATOR NAME: Cindy Hamilton	TELEPHONE: (951) 897-8005
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2021

LIC9099 (FAS) - (06/04)

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