<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336407734
Report Date: 06/20/2024
Date Signed: 06/20/2024 10:07:05 AM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/19/2024 and conducted by Evaluator Yolanda Delgado
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20240619112634
FACILITY NAME:PICO DE LOROFACILITY NUMBER:
336407734
ADMINISTRATOR:VIVIEN RILLO/EFREN RILLOFACILITY TYPE:
740
ADDRESS:620 NORTH PERRIS BLVDTELEPHONE:
(951) 943-8081
CITY:PERRISSTATE: CAZIP CODE:
92571
CAPACITY:43CENSUS: 40DATE:
06/20/2024
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Efren Rillo, AdministratorTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff sexually assualted resident
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA), Yolanda Delgado made an unannounced visit to the facility to investigate a complaint investigation into the allegation listed above. During the investigation, LPA conducted interviews and reviewed documents pertaining to the allegation.

It was alleged staff sexually assaulted resident on the night of June 17, 2024, “inserted gauze into their rectal cavity 10 to 15 times”. Interviews with facility staff and Reporting party revealed R1 was hospitalized from June 16th through June 18, 2024. The LPA interviewed R1 and R1 denied that they were sexually assaulted while hospitalized. LPA also reviewed R1’s admitting documents and discharge documents from the hospital to corroborate the time frame of R1’s hospitalization and no facility staff could not have sexually assaulted R1 at the facility as R1 was hospitalized when the allegation was made.

This agency has investigated the complaint alleging "staff sexually assaulted resident". We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted, and a copy of this report was provided to Efren Rillo.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Jazmond D HarrisTELEPHONE: (951) 248-0318
LICENSING EVALUATOR NAME: Yolanda DelgadoTELEPHONE: (951) 203-2990
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1