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32 | Interviews with six (6) of ten (10) residents indicated that they did not see any roaches in the facility. During the facility visit on 11/07/2024 and 01/23/2025.
LPA Singh toured the facility and observed resident’s bedrooms, lounge, Kitchen, and dining area were clean and free of any bugs or roaches’ infestation.
Based on the evidence, the allegation that staff did not keep the facility free from bug infestation is UNSUBSTANTIATED. A finding that the complaint is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time.
An exit interview was conducted where this report, LIC9099, LIC9099C were discussed and provided to Staff Redden Casela Layman. |