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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336408394
Report Date: 01/08/2026
Date Signed: 01/08/2026 11:41:29 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2026 and conducted by Evaluator Beena Singh
PUBLIC
COMPLAINT CONTROL NUMBER: 56-AS-20260107090444
FACILITY NAME:CUNNINGHAM RESIDENTIAL CARE HOME IIFACILITY NUMBER:
336408394
ADMINISTRATOR:ALICIA CUNINGHAMFACILITY TYPE:
740
ADDRESS:4972 SIERRA VISTATELEPHONE:
(951) 324-1179
CITY:RIVERSIDESTATE: CAZIP CODE:
92505
CAPACITY:12CENSUS: 10DATE:
01/08/2026
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Facility Administrator-Alicia CunninghamTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Staff leave resident in soiled diaper/clothing for an extended period of time.
Staff are not feeding resident.
Staff mismanage residents medications.
Staff consumes alcohol at the facility impairing their ability to provide adequate care and supervision, which presents a risk to residents.
INVESTIGATION FINDINGS:
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On 1/8/2026, Licensing Program Analyst (LPA) Beena Singh made an unannounced visit to the facility to
initiate a complaint investigation for the allegations stated above. LPA met with Facility Staff Reden Layman and granted entry to the facility. Facility Administrator-Alicia Cuningham was been contacted and arrived during the visit, LPA Singh explained the reason for the visit.
During today’s visit, LPA Singh conducted interviews with residents, conducted interviews with staff, and
requested documents.

First Allegation: - Staff leave resident in soiled diaper/clothing for an extended period of time. LPA Singh interviewed Five (5) residents and two (2) staff. Five out of five residents interviewed reported that they are never left in soiled clothing and confirmed that staff consistently assist them with their hygiene needs. Two (2) staff members were interviewed, Two out of two staff stated that residents are provided with prompt hygiene assistance and are not left in soiled attire. The testimonial evidence from both residents and staff consistently refuted the allegation, indicating that the facility maintains appropriate hygiene standards.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Beena Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 56-AS-20260107090444
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: CUNNINGHAM RESIDENTIAL CARE HOME II
FACILITY NUMBER: 336408394
VISIT DATE: 01/08/2026
NARRATIVE
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Second Allegation: - Staff are not feeding residents.

LPA Singh interviewed five residents and two (2) staff. Five (5) out of five (5) residents and two (2) out of two (2) Staff stated that staff feed residents daily. During the investigation, Licensing Program Analyst (LPA) Singh conducted interviews with five residents and two staff members. Five out of five residents and two out od two staff interviewed consistently reported that staff actively monitor resident food intake to ensure they have eaten. Furthermore, the interviews confirmed that residents are provided with various meal choices, including homemade dishes and takeaway options.

Third Allegation: -Staff mismanage residents’ medications.

LPA Singh interviewed five residents and two (2) staff. In a series of interviews regarding facility operations, both residents and staff provided unanimous reports of proper medication management. Five(5) out of five residents and two (2) out of two staff members interviewed confirmed that medications are administered accurately and on schedule, with no instances of mismanagement reported.

Fourth Allegation: - Staff consume alcohol at the facility impairing their ability to provide adequate care and supervision, which presents a risk to residents.

LPA Singh interviewed five residents and two (2) staff. Five out of five residents and two (2) out of two staff members interviewed provided unanimous feedback regarding the facility's operations. The findings indicate a high standard of professional conduct and resident care. Five Residents confirmed that staff members do not consume alcohol while at the facility. Residents and staff collectively reported that the residents are well cared for and receive attentive supervision. Residents and family of R#1 stated a consistent and safe environment where staff maintain clear professional boundaries and prioritize the well-being of those in their charge.

SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Beena Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 56-AS-20260107090444
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: CUNNINGHAM RESIDENTIAL CARE HOME II
FACILITY NUMBER: 336408394
VISIT DATE: 01/08/2026
NARRATIVE
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During the investigation, LPA Singh was not able to find sufficient evidence to corroborate the allegations that Staff leave resident in soiled diaper/clothing for an extended period of time, Staff are not feeding resident, Staff mismanage residents medications, Staff consumes alcohol at the facility impairing their ability to provide adequate care and supervision, which presents a risk to residents.

LPA Singh interviewed Responsible party, family and staff stated that facility providing adequate care to R1 at the facility and denied the allegations listed above. Statements, records, and interviews obtained did not provide sufficient information to corroborate the allegation.


Based on the evidence found during the investigation, the allegations listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

An exit interview was conducted and this report LIC 9099, LIC 9099C was discussed and a copy was provided to Facility administrator Alicia Cunningham.

SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Beena Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3