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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336409381
Report Date: 10/07/2025
Date Signed: 10/07/2025 03:24:52 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/01/2025 and conducted by Evaluator Seo Jeon
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20251001115652
FACILITY NAME:BASIC OCCUPATIONAL TRAINING CENTER SAN JACINTOFACILITY NUMBER:
336409381
ADMINISTRATOR:KATIE RYKERFACILITY TYPE:
775
ADDRESS:1215 BUENA VISTA, STE F,G & HTELEPHONE:
(951) 487-2725
CITY:SAN JACINTOSTATE: CAZIP CODE:
92583
CAPACITY:75CENSUS: 66DATE:
10/07/2025
UNANNOUNCEDTIME BEGAN:
01:10 PM
MET WITH:Katie Ryker, AdministratorTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Administrator is not effectively supervising the operations of the day program
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seo Jeon conducted an unannounced visit to the facility to initiate the investigation into the allegation listed above. The LPA met with Katie Ryker, Administrator, and informed them of the purpose of the LPA’s visit. The Department investigation involved interviews with staff and review of records.

On October 1, 2025, Community Care Licensing (The Department) received a complaint report with the following allegation.

It was alleged administrator is not effectively supervising the operations of the day program. Information received indicated there were no supervisors in attendance to assist staff when a client had a behavioral incident and was sent back home.

Continued on LIC9099-C....
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rikesha Stamps
LICENSING EVALUATOR NAME: Seo Jeon
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 18-AS-20251001115652
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: BASIC OCCUPATIONAL TRAINING CENTER SAN JACINTO
FACILITY NUMBER: 336409381
VISIT DATE: 10/07/2025
NARRATIVE
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LPA conducted an interview with the case manager who is the designated facility personnel who stated there has always been supervisor coverage during the program days and hours. LPA conducted an interview with the floor supervisor who also stated there has always been supervisor coverage either by the case manager or floor supervisor themselves. Both the case manager and floor supervisor confirmed that there has never been a day when both were absent. LPA conducted interviews with four (4) other staff members, all of whom confirmed there has always been supervisor available on the floor during the day program days and hours. LPA’s review of records revealed the facility has four (4) full-time staff members who have supervisory authority.

Based on record reviews and interviews conducted, the allegation that administrator is not effectively supervising the operations of the day program is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted where a copy of this report was provided.
SUPERVISORS NAME: Rikesha Stamps
LICENSING EVALUATOR NAME: Seo Jeon
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2