<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336412798
Report Date: 03/09/2023
Date Signed: 03/09/2023 11:43:03 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/01/2023 and conducted by Evaluator Jesse Gardner
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20230301094340
FACILITY NAME:AFFINITY SENIOR LIVING 1FACILITY NUMBER:
336412798
ADMINISTRATOR:ANALISA CAYABYABFACILITY TYPE:
740
ADDRESS:68842 RISUENO ROADTELEPHONE:
(760) 322-7905
CITY:CATHEDRAL CITYSTATE: CAZIP CODE:
92234
CAPACITY:10CENSUS: 10DATE:
03/09/2023
UNANNOUNCEDTIME BEGAN:
08:33 AM
MET WITH:Gloria Antonio, CaregiverTIME COMPLETED:
11:55 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Resident does not have proper storage space for personal belongings
Facility lacks night supervision for residents with dementia
Facility staff tie a resident to their chair at night to prevent them from wandering
Licensee has three residents sharing room
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jesse Gardner, conducted an unannounced visit to the facility to initiate the investigation into the above allegations. LPA was greeted by staff, Gloria Antonio, and informed her of the purpose of the visit. Administrator Analisa Cayabyab, arrived while conducting a tour of the facility.

It was alleged that Resident 1 (R1) has their personal belongings in bags on their bedroom floor. Through interviews with staff, and observation, LPA found that R1 has resided at the facility for approximatey 3 years, and has not been afforded a chest of drawers for their belongings. LPA found that this allegation was SUBSTANTIATED.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 248-0313
LICENSING EVALUATOR NAME: Jesse GardnerTELEPHONE: (951) 205-2683
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 18-AS-20230301094340
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: AFFINITY SENIOR LIVING 1
FACILITY NUMBER: 336412798
VISIT DATE: 03/09/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
It was further alleged that staff are in a room at night, and if residents need something they have to knock on a staff door for assistance. LPA found that, through interviews with residents and staff that night shift staff sleep during the night, and do not remain awake to assist and direct residents. The facility was found to have dementia residents in care via R2's Physician's Report, and that comes with a requirement that there is awake staff. Thus, this allegation was SUBSTANTIATED.

It was then alleged that staff tie a resident to a chair at night to prevent them from wandering into other resident's rooms. Through interviews with staff, LPA found that R2 is restrained to a rocking chair in the living room with a sheet to prevent R2 from walking throughout the facility at night. Staff were found to sleep after R2 is asleep in their chair. Thus, this allegation was SUBSTANTIATED.

It was also alleged that there are three residents sharing the same room. Upon inspection, LPA observed three residents, Resident 4 (R4), Resident 5, (R5), and Resident 6 (R6) sharing the same bedroom. Thus, this allegation was SUBSTANTIATED.

The facility was issued 4 citations per Title 22. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met.

An exit interview was conducted where a copy of this report was discussed with and provided along with copies of the LIC9099, LIC9099-C, LIC9099-D, LIC811, and Appeal Rights.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 248-0313
LICENSING EVALUATOR NAME: Jesse GardnerTELEPHONE: (951) 205-2683
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 18-AS-20230301094340
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

FACILITY NAME: AFFINITY SENIOR LIVING 1
FACILITY NUMBER: 336412798
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/09/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/10/2023
Section Cited
CCR
87705(4)(a)
1
2
3
4
5
6
7
Care of Persons with Dementia
(4) There is an adequate number of direct care staff to support each resident’s physical, social, emotional, safety and health care needs as identified in his/her current appraisal.
(A) In addition to requirements specified in Section 87415, Night Supervision, a facility with fewer than 16 residents shall have at least one night staff person awake and on duty if any resident with dementia is determined through a pre-admission appraisal, reappraisal or observation to require awake night supervision. This requirement was not being met as evidenced by:
1
2
3
4
5
6
7
Licensee agrees to develop a plan how they are going to address staff sleeping at night time, and submit to LPA by POC date.
8
9
10
11
12
13
14
Based on interviews with staff, LPA found that staff sleep during the night shift. Administrator is aware of this, and found that as long as nothing is going on, it was permitted. This is an immediate health and safety risk to residents in care.
8
9
10
11
12
13
14
Type A
03/10/2023
Section Cited
CCR
87468.2(a)(4)
1
2
3
4
5
6
7
Additional Personal Rights of Residents in Privately Operated Facilities: (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This was not being met as evidenced by:
1
2
3
4
5
6
7
Licensee agrees to submit in-service training regarding the personal rights of residents in care, and submit to LPA by POC date.
8
9
10
11
12
13
14
Based on staff interviews, LPA found that R2 was secured to a rocking chair at night to prevent them from walking throughout the facility. This presents an immediate personal rights risk to residents in care.
8
9
10
11
12
13
14
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 248-0313
LICENSING EVALUATOR NAME: Jesse GardnerTELEPHONE: (951) 205-2683
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 18-AS-20230301094340
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

FACILITY NAME: AFFINITY SENIOR LIVING 1
FACILITY NUMBER: 336412798
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/09/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/23/2023
Section Cited
CCR
87307(a)(2)(D)
1
2
3
4
5
6
7
Personal Accommodations and Services: (a) Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough to provide comfortable living accommodations and privacy for the residents, staff, and others who may reside in the facility. The following provisions shall apply: (2) Resident bedrooms shall be provided which meet, at a minimum, the following requirements: (D) Not more than two residents shall sleep in a bedroom. This requirement was not being met as evidenced by:
1
2
3
4
5
6
7
Licensee stated that they will relocate a resident from Room #6 to adhere to the regulation and submit proof of such by POC date.
8
9
10
11
12
13
14
Based on observation, and interview, LPA found three residents residing in the same room. This presents a potential health and safety and personal rights risk to residents in care.
8
9
10
11
12
13
14
Type B
03/16/2023
Section Cited
CCR
87307(a)(3)(B)
1
2
3
4
5
6
7
Personal Accommodations and Services:(a) Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough to provide comfortable living accommodations and privacy for the residents, staff, and others who may reside in the facility. The following provisions shall apply: (3) Equipment and supplies necessary for personal care and maintenance of adequate hygiene practice shall be readily available to each resident. The resident may provide the following items; however, if the resident is unable or chooses not to provide them, the licensee shall assure provision of:(B) Bedroom furniture, which shall include, for each resident, a chair, night stand, a lamp, or lights sufficient for reading, and a chest of drawers. This was not being met as evidenced by:
1
2
3
4
5
6
7
Licensee stated they will provide a chest of drawers to the resident and provide proof of such to LPA by POC date.
8
9
10
11
12
13
14
Based on LPA observation, and interview with staff, R1 has clothes in plastic bags on their floor. LPA did not observe a chest that was capable of storing all of R1's belongings.
8
9
10
11
12
13
14
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 248-0313
LICENSING EVALUATOR NAME: Jesse GardnerTELEPHONE: (951) 205-2683
LICENSING EVALUATOR SIGNATURE:

DATE: 03/09/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4