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13 | Licensing Program Analyst (LPA) Javier Prieto had administrator Beatty to discuss the elements of this complaint investigation. Meeting was conducted at the Riverside State Licensing office.
Regarding the allegation that staff had inappropriate interactions with a resident; The allegation in relation to a person not associated to the facility and this person making video calls through social media to resident #1 (R1) at the facility. R1 is deaf, but video conference caused R1 distress. Staff at the facility was aware of such communication and later consulted with R1, blocked caller from making further calls and staff self reported incident to Licensing and other outside agencies. R1 was not able to be at this time. ***continued on LIC 9099C*** |