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25 | Regional Manager (RM) Reyna Lacey and Licensing Program Analyst (LPA) Tricia Danielson conducted an unannounced case management visit to amend a report that was created on 02/15/2023. RM and LPA identified themselves and discussed the purpose of the visit with Caregiver Shanta Bell.
During the visit, RM explained the amended 809 page and obtained signature on the amended report. An exit interview was conducted with Bell. The amended report and a copy of this report were provided to via hardcopy at the conclusion of the visit. |