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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336426201
Report Date: 05/13/2021
Date Signed: 05/13/2021 01:41:06 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2020 and conducted by Evaluator Shaunte Henry
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20200915103110
FACILITY NAME:GRANDVIEW MANORFACILITY NUMBER:
336426201
ADMINISTRATOR:JASON NAZARENOFACILITY TYPE:
740
ADDRESS:4411 CHICAGO AVENUETELEPHONE:
(951) 781-8400
CITY:RIVERSIDESTATE: CAZIP CODE:
92507
CAPACITY:82CENSUS: 68DATE:
05/13/2021
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Administrator Jason NazarenoTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Resident is unkempt
Resident elopes from the facility
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/13/21 Licensing Program Analyst (LPA) Shaunte Henry conducted a tele-inspection due to COVID-19 in order to deliver the findings for the above allegations. LPA Henry provided the findings to Administrator Jason Nazareno.

The investigation consisted on interviews and document review. Interviews revealed Resident 1 (R1) maintains a clean and groomed appearance. Interviews revealed that the facility staff will accompany R1 on walks. Interviews revealed that R1 has never eloped from the facility. The LPA was unable to corroborate the the allegations the resident is unkempt and elopes from the facility, therefore both allegations are unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time.

An exit interview was conducted where this report was provided to Jason Nazareno.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Nedra BrownTELEPHONE: (951) 202-5776
LICENSING EVALUATOR NAME: Shaunte HenryTELEPHONE: (951) 217-0236
LICENSING EVALUATOR SIGNATURE:

DATE: 05/13/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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