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25 | Licensing Program Analyst (LPA) Rayshaun Nickolas made an unannounced visit to the facility to investigate complaint control numbers 18-AS-20220503163805, 18-AS-20200820153416, and 18-AS-20200820154620. LPA Nickolas met with Wellness Coordinator Monica Quinones and explained the purpose of the visit. The Executive Director, Diana Molina Ramirez, later arrived at the facility. During today’s visit, LPA Nickolas toured the facility, interviewed clients and staff, reviewed and collected copies of documents.
LPA advised Molina Ramirez that, at this time, the complaints requires further investigation. Possible follow-up telephone calls, requests for copies of relevant documents, and visits are necessary before reaching investigative findings.
No deficiencies were cited during this visit. An exit interview was conducted with Molina Ramirez, and a copy of this report was provided.
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