336426771-10-5-2022-18-AS-NBRN-CK3TF6-20221010144101

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 336426771
Report Date: 10/05/2022
Date Signed: 10/05/2022 03:22:17 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
, CA 92507

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/31/2020 and conducted by Evaluator Anna Bueno

PUBLIC

COMPLAINT CONTROL NUMBER: 18-AS-20200831104120

FACILITY NAME:	ACCURO HOMES		FACILITY NUMBER:	336426771
ADMINISTRATOR:	LESLEY VANNOY		FACILITY TYPE:	740
ADDRESS:	6764 BLACK FOREST DRIVE		TELEPHONE:	(951) 479-5260
CITY:	EASTVALE	STATE: CA	ZIP CODE:	92880
CAPACITY:	6	CENSUS: 5	DATE:	10/05/2022
		UNANNOUNCED	TIME BEGAN:	01:47 PM
MET WITH:	Lesley Vannoy		TIME COMPLETED:	03:25 PM

ALLEGATION(S):

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Facility staff are not addressing resident's needs.
Facility staff is financially abusing resident.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Anna Bueno and Amber Coleman conducted an unannounced visit to the facility to conclude the investigation of and deliver findings to the above mentioned complaints. LPAs met with care provider Joy Lizel Deocades who was informed of the reason for today's visit and staff phoned administrator Lesley Vannoy. Administrator arrived at the facility but left before findings were delivered.

Allegation 1: Facility staff are not addressing resident's needs. Resident interviews reveal that the facility is meeting residents' needs, specifically during medication administration. Interview with family member deny any claims of medication not being dispensed properly. LPAs observed that the medication is kept secured and logged accordingly.

Allegation 2: Facility staff is financially abusing resident. Administrator stated that it is the facility's policy for residents to keep no more than $20 on their person and witness interviewed agreed that this policy is in place.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Nedra Brown	TELEPHONE: (951) 202-5776
LICENSING EVALUATOR NAME: Anna Bueno	TELEPHONE: 951-204-4307
LICENSING EVALUATOR SIGNATURE:	DATE: 10/05/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/05/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 18-AS-20200831104120

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
, CA 92507

FACILITY NAME: ACCURO HOMES	FACILITY NUMBER: 336426771
	VISIT DATE: 10/05/2022

NARRATIVE

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Resident and staff interviews revealed that residents are responsible for their own finances. Interview with residents confirmed that staff are not involved with resident finances. Records reviewed shows that there is a theft and loss clause included in the admissions contract.

Based on the information gathered during the investigation, we have found the allegations to be UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegations occurred. An exit interview was conducted where this report was discussed with and a copy was provided to staff Joy Lizel Deocades.

SUPERVISOR'S NAME: Nedra Brown	TELEPHONE: (951) 202-5776
LICENSING EVALUATOR NAME: Anna Bueno	TELEPHONE: 951-204-4307
LICENSING EVALUATOR SIGNATURE:	DATE: 10/05/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/05/2022

LIC9099 (FAS) - (06/04)

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