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25 | Licensing Program Analyst (LPA) Janira Arreola, conducted an unannounced visit to the facility in order to conduct a case management visit. LPA contacted Licensee, Esta Hobbs over the phone and met with Zohaib Alvi who were informed of the purpose of the visit. During the time of the visit, LPA conducted interviews.
Upon parking outside of the facility, LPA met with Zohaib Alvi of RNZ Quality Care. LPA interviewed him and he left shortly after. Alvi stated Licensee was at the facility and could meet with LPA. LPA attempted to gain entry to the home and contacted the licensee Esta Hobbs over the phone who informed they were not in town and no other person could give LPA access to the home. LPA reviewed the report with licensee over the phone. Due to not being able to inspect the home on this date, an immediate civil penalty of $500 is being issued.
The case management visit is in response to written notification from the licensee received on August 15, 2024 of change in facility ownership to RNZ Quality Care becoming effective September 15, 2024. LPA contacted the licensee on 9/4/2024 who revealed there are no clients in care, no current staff other than the licensee who resides in the home, and would ensure the RNZ Quality Care would submit an application for change of ownership with (5) days of the effective transition date. The licensee also acknowledged the need to associate any new staff to the facility and to notify the department if any resident is accepted during the transition process.
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