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25 | Licensing Program Analyst (LPA), Stephanie Martinez, conducted an unannounced visit to the facility to address an alleged violation reported during the investigation of complaint #18-AS-20230613160726.
During the investigation it was reported by a witness that Administrator, Ester Prothro, on June 13, 2023 called Client One (C1) a liar and said the client was lying about an incident relating to the complaint. Prothro was interviewed and reported to have called C1 a liar. C1 was interviewed and stated no one called them a liar or said they were lying. C1 did however report the Administrator did yell at them on June 13, 2023. This posed a threat to the personal rights of the client in care. Therefore, a citation will be issued.
An exit interview was conducted; this report was reviewed with the Administrator over the phone and a copy was provided. |