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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 337900124
Report Date: 01/31/2025
Date Signed: 01/31/2025 01:44:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CRP RO, 3737 MAIN ST., SUITE 600
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2024 and conducted by Evaluator Maya Chavez
PUBLIC
COMPLAINT CONTROL NUMBER: 19-CR-20240917161102
FACILITY NAME:FOSTER FAMILY NETWORKFACILITY NUMBER:
337900124
ADMINISTRATOR:AMANDA SAGEFACILITY TYPE:
430
ADDRESS:1950 MARKET STREETTELEPHONE:
(562) 498-5500
CITY:RIVERSIDESTATE: ZIP CODE:
92501
CAPACITY:26CENSUS: 27DATE:
01/31/2025
UNANNOUNCEDTIME BEGAN:
11:40 AM
MET WITH:Office Manager, Amie VargasTIME COMPLETED:
01:50 PM
ALLEGATION(S):
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Resource parent handled child in a rough manner
Resource parent spoke inappropriately to child
INVESTIGATION FINDINGS:
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On 01/31/2025, at 11:40AM, Licensing Program Analyst (LPA) Maya Chavez conducted an unannounced visit to Foster Family Network Foster Family Agency (FFA) and met with Office Manager, Amie Vargas to deliver the investigative finding for the allegations listed above involving the FFA’s resource family home (RFH) and foster child 1 (FC1). On 09/17/2024, Community Care Licensing (CCL) received a complaint that resource parent handled child in a rough manner and resource parent spoke inappropriately to child. On 09/27/2024 LPA Maya Chavez conducted a health and safety inspection at the RFH, and no immediate health and safety hazards were observed. In addition, LPA Chavez interviewed resource parents 1 and 2 (RP1 and RP2), foster child 1 (FC1), county social worker (CSW), and agency social worker (ASW).
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Abdoulaye Traore
LICENSING EVALUATOR NAME: Maya Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 19-CR-20240917161102
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CRP RO, 3737 MAIN ST., SUITE 600
RIVERSIDE, CA 92501
FACILITY NAME: FOSTER FAMILY NETWORK
FACILITY NUMBER: 337900124
VISIT DATE: 01/31/2025
NARRATIVE
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Regarding the allegation that resource parent handled child in a rough manner and spoke inappropriately to a child it was specifically reported that during a facetime call between FC1 and FC1’s siblings, FC1’s siblings witnessed RP1 or RP2 cursed and yelled at FC1 then pushed FC1 onto the bed, then the call ended. During multiple confidential interviews, it was disclosed that neither RP1 nor RP2 have yelled, cursed, or physically abused (pushed) FC1. Another confidential interview disclosed that when FC1 was on facetime with FC1’s siblings, RP1 and RP2 asked for FC1’s phone because it was time to turn it in at night. In addition, confidential interview disclosed that when FC1 was going to hand the phone over it dropped and when that happened FC1’s siblings thought RP1 and RP2 pushed FC1 on to the bed but that is not what happened. Additionally, multiple interviews disclosed that FC1 confirmed that RP1 and RP2 did not yell, curse, or push FC1 on to the bed during the facetime call with siblings.

Based on interviews, the allegations that resource parent handled FC1 in a rough manner and resource parent spoke inappropriately to FC1 may have occurred, however, there was not a preponderance of evidence to support the alleged violations, therefore, these allegations are unsubstantiated at this time.



An exit interview was conducted, appeal rights explained, and a copy of this report was provided to Office Manager, Amie Vargas.
SUPERVISORS NAME: Abdoulaye Traore
LICENSING EVALUATOR NAME: Maya Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2