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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 340303096
Report Date: 02/18/2026
Date Signed: 02/20/2026 08:04:08 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/09/2026 and conducted by Evaluator Andrea Cortez
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260109153138
FACILITY NAME:DISCOVERY LEARNING CENTERFACILITY NUMBER:
340303096
ADMINISTRATOR:CHARLTON, JAMISONFACILITY TYPE:
850
ADDRESS:4444 SAN JUAN AVENUETELEPHONE:
(916) 966-7076
CITY:FAIR OAKSSTATE: CAZIP CODE:
95628
CAPACITY:27CENSUS: DATE:
02/18/2026
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Jamison CharltonTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Physical Plant- Staff does not ensure facility is free of garbage.
Physical Plant- Staff does not ensure facility is free of clutter causing hazards.
Physical Plant-Staff does not ensure facility is clean and sanitized.
Physical Plant-Staff does not have an available hand washing station.
Physical Plant-Staff does not ensure facility is free of odor.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Andrea Cortez and Sala Vang met with Director, Jamison Charlton for the purpose of conducting an unannounced subsequent complaint investigation to deliver finding pertaining to the above allegations. The purpose of today's inspection was explained. During the investigation LPA reviewed the DLC Handbook and Admission Agreement. It was noted that the agreement emphasizes DLC's play based child lead philosophy which promotes engaging outdoor activities

Although the allegation may be true or may have happened, there is not a preponderance of evidence to prove the allegations; therefore, the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Director Jamison Charlton. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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