1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32 | The investigation revealed the lack of evidence to substantiate that staff eats resident's food and uses resident's personal items. Client (C-2) reported staff did not eat client's food. Client (C-3) reported staff sometime eat the food that the staff cook. The administrator reported there is plenty of food at the facility and there was no restriction that staff can't eat them. Clients have no complaints that staff are eating the food. The administrator reported staff mostly eat their own food that they brought with them.
The investigation revealed the lack of evidence to substantiate that staff uses resident's personal items. Staff (S-3) reported she sometimes play with client (C-4) on his Xbox and only in the presence of the client. Client (C-3) reported staff only uses client's item if they asked. C-3 reported staff respects the clients and provided good care.
This agency has investigated the complaint alleging the above allegations to be UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
Exit interview was conducted with Administrator. Copy of the report sent to Administrator via e-mail with a "read receipt" to verify the LIC 9099, LIC 9099-C and appeal rights was provided. Administrator is to print out each report, sign it, and send back via email to LPA. |