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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 340320010
Report Date: 04/18/2025
Date Signed: 04/18/2025 11:27:40 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/10/2025 and conducted by Evaluator Dao Vang
COMPLAINT CONTROL NUMBER: 03-CC-20250210125009
FACILITY NAME:TOT TOWN CHILD DEVELOPMENT CENTERFACILITY NUMBER:
340320010
ADMINISTRATOR:NANCY J. ENNISFACILITY TYPE:
850
ADDRESS:2001 10TH STREETTELEPHONE:
(916) 443-3156
CITY:SACRAMENTOSTATE: CAZIP CODE:
95818
CAPACITY:75CENSUS: 52DATE:
04/18/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Estella VeraTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Supervision: Day care child sustained unexplained injuries
INVESTIGATION FINDINGS:
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On March 18, 2025, at 9:30 PM., Licensing Program Analyst (LPA) Pa Dao Vang met with facility representative, Estella Vera, for to conduct an unannounced inspection to deliver a complaint finding. There were 52 children engaging in activities and supervised by 7 staff in the facility.

During the inspections on 2/11/2025, 3/5/2025, 4/3/2025, and 4/18/2025, LPAs made observations, gather documentation, and conducted interviews. Throughout these days, LPA witnessed staff supervising children as they are engaging in activities with the children. According to staff interviews, when they noticed a child’s injury, they would apply first aid as necesaary and notify the parent/guardian at pick up. Injuries are also recorded in a notebook throughout the day. According to parent interviews, they do not have any concerns about staff supervising children in the facility.

Continue on LIC9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20250210125009
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: TOT TOWN CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 340320010
VISIT DATE: 04/18/2025
NARRATIVE
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Therefore, although the alleged violation may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore the allegation is unsubstantiated. There is no deficiency issued today. An exit interview was conducted and notice of site visit and appeal rights were provided to facility representative, Estella Vera.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2