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25 | On 08/02/24 Licensing Program Analyst (LPA) Kimberly Viarella made an unannounced visit to this facility to conduct a quarterly case management visit. This visit was a follow up to a meeting conducted virtually with Community Care Licensing on 03/11/24. LPA identified herself upon arrival, stated the purpose of the visit, and asked to meet with the Designated Facility Administrator (DFA). LPA met with Veronica Morales and a brief interview followed.
LPA reviewed the mandated reporting log from 2/23/24. The next training is tentatively scheduled for this August 2024. The DFA stated she was waiting to hear back from multiple agencies to confirm an exact date. Once the date is confirmed, Licensing will be notified. LPA and DFA discussed how the mandated reporting and reporting requirement training was implemented. The DFA stated she utilized videos, handouts and staff were also tested on the materials. LPA was provided a copy of the mandated reporting pre-test and handouts. Upon reviewing the materials, LPA noted that they needed to be updated to reflect the change in the law that occurred in January of 2024 which required incidents of abuse to be reported verbally within 2 hours to law enforcement, the local ombudsman, and licensing, and an SOC 341 should be submitted within 24 hours.
The Licensee agreed to have additional oversight of the facility by having the Regional Director, Dan Bushnell, conduct on site reviews of operations monthly. When the LPA asked the DFA for the dates of these monthly inspections, she could not provide one. The DFA stated that the Regional Director makes unscheduled visits 2-3 times a month but she did not have those visits documented. The DFA added that the Regional Director schedules virtual meetings during the month to discuss concerns. The DFA also stated that she sends weekly reports on Fridays that include the current census, number of hospice, move outs/in, pending admissions, any incident reports, SOC 341s, or other concerns.
LPA went on to review the 1-1 caregiver supervision policy created by the Skilled Nursing Administrator and the DFA. A copy of this document was emailed to Community Care Licensing. |