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25 | Licensing Program Manager (LPM) Stephenie Doub and Licensing Program Analyst (LPA) Sarah Hurt made an unannounced visit on this day for the purpose of conducting a case management visit. LPM and LPA met with Administrator (AD) Lorraine Padilla and explained the reason for the visit.
On this day LPM and LPA, toured the facility and spoke to six random residents. During the visit 4 of the 6 residents expressed concerns regarding the food, stating it was inedible, cold and served late. Residents stated that they wait up to an hour for their meals, specifically lunch and dinner. LPA and LPM observed lunch service, which was served timely. It was observed that multiple residents ate less than half of their served meal. When asked why they did not complete their meal they expressed it did not taste good, saying "Here, you eat it."
LPM and LPA also asked about activities. Residents stated the only activity was BINGO. Residents stated there were little other activities in which they wanted to engage. The activity calendar was observed. LPA and LPM asked residents about the activities listed for the day and residents stated they were not aware of those activities taking place.
The following advisory notes were provided on this day. An exit interview was conducted with AD Padilla and a copy of this report along with advisory notes were provided. |