1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25 | Licensing Program Analyst (LPA) CAssie Yang conducted a meeting via Microsoft Teams with Administrator, Lacy Berry, and CiminoCare Regional Director of Operations, Robert Godfrey, regarding the current concerns at the facility.
LPA and facility representatives discussed the following:
- resident council meeting
- food/menu concerns
- staffing concerns
- resident on resident aggression
- staff response time
- current count of pending/open complaints
At this time, LPA requested a copy of April 2023 menu and R1's call log as it was previously requested. LPA will submit a referral to technical support program for assistance with facility on high complaints.
Exit interview conducted, a copy of the report will be emailed to Administrator for signature. |