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25 | On 4/24/2024, Licensing Program Analyst (LPA) Cassie Yang arrived unannounced to open a complaint the department recieved. LPA met with Administrator, Vicky Cross, and explained the purpose of the visit.
Case management visit was conducted as Administrator wanted to discuss the open complaints the Department has with the facility.
LPA and Administrator discussed and reviewed the open complaints. LPA provided Administrator a copy of open complaints with the following open allegations.
No deficiency cited.
Exit interview conducted and copy of report was provided. |