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13 | On 11/10/2022 at 2:30PM, Licensing Program Analyst (LPA) Chris Hopkins arrived at this facility unannounced to conduct a complaint investigation regarding the above allegation. LPA met with Administrator Maricar Venegas and explained the purpose of today's visit.
Regarding the allegation Staff allows resident to walk outside without shoes, the Department found the following; based on interview, it was determined that Resident 1 (R1) did have on slippers while being outside. This may not have been the proper footwear but R1 did have on footwear.
We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.
An exit interview was conducted, and a copy of this report was left at the facility. |