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25 | On 06/09/2023, Licensing Program Analyst (LPA) Cassie Yang arrived unannounced at the facility to conduct a case management visit regarding some concerns facility had. LPA met with Administrator (Admin), Oliver Fule, and caregiver, Karen Lim (KL), and explained the purpose of the visit. The facility is currently in the process of Change of Ownership with applicant, Karen Lim.
LPA was informed of some concerns regarding medical services for residents in care. LPA informed Admin and KL that facility is to follow Plan of Operation regardless of resident family's request. LPA emphasized facility is to contact medical services in events which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. LPA reminded Admin and KL in any suspicions of abuse, facility is to submit a SOC 341 to Long Term Care Ombudsman and Licensing. Additionally, LPA informed Admin and KL of reporting requirements in California Code Regulation 87211.
Exit interview conducted with Admin and a copy of the report was left at the facility.
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