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25 | Licensing Program Analyst (LPA) Cassie Yang arrived unannounced to conduct a case management visit regarding an incident report the Department received. LPA met with Administrator and explained the purpose of the visit.
Administrator informed LPA that last month, R1's family member came to the facility unannounced. When asked if visitation was scheduled as ordered in a family court, R1's family member started yelling at staff and allegedly attempted to kick the glass door opened. Administrator reported local law enforcement was contacted. Administrator reported no further issues since this incident.
Administrator reported residents were in the their private rooms and did not witness this encounter. Administrator reported no residents was in distress.
Exit interview conducted and a copy of report was emailed. |