1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25 | On 3/19/2024, Licensing Program Analyst (LPA) Cassie Yang arrived unannounced at the facility to conduct a case management visit. LPA met with Administrator Russel Romero and explained the purpose of the visit.
During this visit, LPA and Administrator discussed staffing concerns as LPA was informed former caregivers had resigned due to change of shift hours. LPA was informed there are two caregivers per shift for AM and PM, the one caregiver for NOC. LPA was informed staff from sister facility also assist with caregiving shifts. LPA requested a copy of LIC 500 to thoroughly list what day each caregiver works.
Exit interview and a copy of report provided via email. |