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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342700525
Report Date: 07/28/2026
Date Signed: 07/28/2026 01:42:59 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2026 and conducted by Evaluator Talwinder Bains
COMPLAINT CONTROL NUMBER: 59-AS-20260724082611
FACILITY NAME:ALMOND HEIGHTSFACILITY NUMBER:
342700525
ADMINISTRATOR:PECK, DANIELLEFACILITY TYPE:
740
ADDRESS:8685 GREENBACK LNTELEPHONE:
(916) 542-7988
CITY:ORANGEVALESTATE: CAZIP CODE:
95662
CAPACITY:145CENSUS: 98DATE:
07/28/2026
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Lori Spencer, Regional Director Of Sales & Operations TIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not ensure the facility is kept free of scabies due to neglect.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 7/28/26, Licensing Program Analyst (LPA) Talwinder Bains arrived at the facility unannounced to do complaint investigation into the allegations listed above and met with Lori Spencer, Regional Director Of Sales & Operations.

LPA investigated the allegation of “ Staff do not ensure the facility is kept free of scabies due to neglect ".
LPA reviewed resident and facility records , conducted facility tour and interviewed 3 staff regarding the outbreak. LPA interviewed administrator in which they stated there has not been a scabies outbreak within the facility. Staff interviews indicated that there were cases of scabies in the past months but they were cleared and there are no cases of scabies for any staff or residents at the facility at this time. LPA conducted facility tour during today's visit and did not observe any issues with this matter.

Based on interviews conducted, a review of staff and resident records, and the documentation that residents were examined and there was no diagnosis of scabies at the facility, this allegation is UNFOUNDED, meaning the allegation was false, could not have happened and/or is without a reasonable basis.

An exit interview was conducted and a copy of this report was provided.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Talwinder Bains
LICENSING EVALUATOR SIGNATURE:

DATE: 07/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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