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13 | On 3/7/23, Licensing Program Analyst (LPA) Kevin Mknelly opened and delivered findings for this complaint. Prior to the visit, LPA followed the Department's Covid 19 precautions and wore a surgical mask. LPA was assisted by Administrator, Maria Williams
LPA reviewed resident records and interviewed Licensee and Administrtor.
LPA finds that the allegations cited above are substantiated.
Statements found that family of a diceased resident was not refunded fees until 22 days after belongings were moved out.
As a result of this investigation, LPA finds allegation to be (S) Substantiated - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. The following deficiencies were cited on 9099-D, per Title 22 Regulations, Division 6. (A)This poses an immediate Health and Safety risk to clients/residents in care. (B) This poses a potential Health and Safety risk, or personal rights violation, to clients/residents in care.
Report reviewed with Maria Williams . Copy of this report and appeal rights provided. |