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25 | Licensing Program Analyst (LPA) Angela Hood and the Local Long Term Care Ombudsman arrived at the care home and met with the Administrator, Angie Crudo, to conduct a case management health and safety check regarding a phone call made to the officer of the day.
During today's visit, LPA and the Ombudsman spoke with the Administrator and resident (R1). The Administrator indicted that the health care coverage for all her residents ended and monthly rent payments have not been received from their insurance. The Administrator spoke with all the residents and the residents consented to changing their health insurance in order for rent payments to be made to the facility. R1 was not sure if they wanted to stay at the facility due to their payment amount being increased from the insurance change. R1 wanted until next week to decide whether they will stay at the facility.
The Administrator spoke to LPA and Ombudsman about resident (R2) who is currently receiving hospice services and has a primary diagnosis of Dementia. R2's responsible parties consented to R2's insurance being changed, however, have not provided the insurance card information to the Administrator to set up payment. Administrator was informed to contact Adult Protective Services regarding issue.
No deficiencies are being cited.
Exit interview conducted. Copy of report provided. |